Great help!
Consistently incorrect - never wants to let an import happen
Feedback: Your app did not ID a fish caught in salt water, in the lower USA/tropical clime. Your app ID’ed that salt water fish as a mid-western lake fish.
If your app can’t cover fish identification outside of fresh water river or lake fish MAKE IT CLEAR.
Additional feedback: Listen to your potential subscribers instead of getting defensive and making assumptions instead of opening a dialog with them where you could have potentially gleaned important information that would have helped you improve your app and your customer support.
Poor showing on the developers part.
I’m not alone in my low opinion of this app.
—————
It’s clunky, it’s absolutely way off the mark identifying a salt water tropical as a freshwater lake fish. It doesn’t let you import a photo you’ve taken of your catch it wants to take a photo with the app, buttons are unresponsive. I gave it 10 minutes, and I am highly tech literate, and the frustration and clunkiness made me so angry I cancelled my trial and I’m about to delete the app.
Response from developer
Thank you for sharing your feedback. We strive to ensure every user has a 5-star experience, as many others have enjoyed. Regarding your specific scans, it's important to clarify a few points: 1 Image Quality: Your scan involved importing an image of more than a dozen fish stacked in a tray of ice on top of each other. FishVerify (FV) is optimized for identifying individual, live catches, which helps ensure accurate identification. 2 Coverage: FishVerify is designed primarily for serious recreational anglers in specific regions. Currently, FV does not offer coverage for the state of Washington. If your location settings show as ‘unknown region’, it may indicate that species in your region are not included in our database. 3 Scan Review: Upon reviewing your scans, we can provide specific insights into the issues you experienced. The initial response addressed common reasons for identification challenges, but your particular case involved factors like image quality and regional coverage limitations. We apologize for any inconvenience and appreciate your understanding. If you have any further questions or need additional assistance, please feel free to reach out.
Consistently incorrect - never wants to let an import happen
Response from developer
Sorry to hear you did not get an excellent experience. FishVerify was developed to support 'Recreational' anglers and is not built for tropical or aquarium users. Quality of the image can be impacted during auto recognition settings and by surroundings and contrast of the species being scanned. FV is built to provide regulations, species identification and edibility of fresh and saltwater fish that recreational angler catch. Fish images taken while still underwater or aquarium fish are not recognized by the app.
Thank you, great app
Wouldn’t pay for this
What’s this intended for?
Horrible Support
Response from developer
We are disappointed with a 1-star rating for service and sincerely apologize for any inconvenience you've experienced and appreciate your feedback. Our records show our team has been responding and has been engaged in working through the issues, including providing you a waiver of all costs associated with your purchase. We understand that the regulatory environment in California, coupled with varying fishing and boundary related regulations, can pose challenges that are not found in other states Our team is working diligently to streamline the process on the challenges you have shared. Thank you for bringing this to our attention, and we look forward to the opportunity to make things right.
Perfect companion while fishing
Response from developer
Thank you for taking time to share your experience and for the 5 star rating and experience in using FV, our users feedback means a lot to us. Our team built FishVerify to fill in the void for our fellow recreational anglers that no other app on the market is built to provide.
Does app work sea UK fish ID
Response from developer
Thank you for trying FishVerify. Accurate Scan returns will only be provided for those recreational fish listed in the app within the geographical locations listed in settings We appreciate your desire to become one of our thousands of raving fans of FishVerify and assure you we have been rapidly but strategically expanding and always open for suggestions at Support@FishVerify.com.
Thanks for nothing 1 star, save your time don’t try this app
Response from developer
We appreciate user feedback. Not sure of the disconnect, all new users have a 3-day free trial access period to experience all the premium features that FV has to offer. Scanning/image recognition is a premium feature and will require an upgrade to a subscription to continue to use the state-of-the-art image recognition at the end of the 3-day trial for less than what your favorite drink or fishing lure costs.
Amazing and Accurate
Response from developer
Thank you for sharing your experience and we are as puzzled as you on the less than 5 star reviews. We are a team of fellow anglers who built FishVerify to help anglers practice sustainable fishing practices and to enjoy their time on the water. Reviews like yours are very much appreciated as it motivates our team to continue to bring to new features, expand and open new regions and add new species.
