Hopeful but Frustrated
I am loving that this app makes my vlog recordings a snap! BUT, the lighting is atrocious! - major glare AND shadows. Iโve sat in the same spot to do my vlogs for years now, same lighting system, same iPhone camera. But with Big Vu operating, no amount of tweaking the lighting helps to fix the glare. I worked for hours experimenting with different lighting options and it just wonโt be fixed. Extremely frustrating.
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Excellent customer service
App is quite good but has a few features it could do with to make it a super professional video app.
But prompter is good.
And customer service is excellent!
But prompter is good.
And customer service is excellent!
Response from developer
Cool ๐ - Thanks for your support. It helps us continue working hard to make the app better and better. Danilo
Functionality is great until your audio stops halfway through...
I love the functionality of this app and how easy it is to navigate. However, there are some MAJOR issues that Iโve outlined below:
1. The audio will randomly cut off halfway through filming. I use a wireless mic that has a receiver which connects to the iPhone via lightning port. No other teleprompter app has this issue with my equipment.
2. There was even a couple of times where the audio worked fine but then the video was nothing but a black screen...it seemed like most of the takes I did had either an audio issue or a video issue
3. The auto lock exposure functionality doesnโt work well at all. The exposure was all over the place and the tones of my video were adjusting like crazy all throughout the recording.
4. I signed up for their one month free offer hoping that I could then take advantage of the 50% for a one year payment. Once I selected the one month free option, it will not let me cancel that and use the 50% off annual option. So I asked support to help me and literally TAKE MY MONEY for an entire year but they said it would take like 2 days to get back to me and I have yet to hear back...but now that I found the bugs listed above, I wouldnโt pay for even one month of this app.
I wanted this app to be good for so many reasons but these are deal breakers for me.
1. The audio will randomly cut off halfway through filming. I use a wireless mic that has a receiver which connects to the iPhone via lightning port. No other teleprompter app has this issue with my equipment.
2. There was even a couple of times where the audio worked fine but then the video was nothing but a black screen...it seemed like most of the takes I did had either an audio issue or a video issue
3. The auto lock exposure functionality doesnโt work well at all. The exposure was all over the place and the tones of my video were adjusting like crazy all throughout the recording.
4. I signed up for their one month free offer hoping that I could then take advantage of the 50% for a one year payment. Once I selected the one month free option, it will not let me cancel that and use the 50% off annual option. So I asked support to help me and literally TAKE MY MONEY for an entire year but they said it would take like 2 days to get back to me and I have yet to hear back...but now that I found the bugs listed above, I wouldnโt pay for even one month of this app.
I wanted this app to be good for so many reasons but these are deal breakers for me.
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Response from developer
We are really sorry about any issues you are experiencing. Please contact me at support@bigvu.tv so I can help you. Sarah ๐
This app is the best on the market!
I donโt normally write reviews but this app deserves my time. I love the features itโs very amazing and you can literally use this as a game changer for content creators. The support team definitely the best I dealt with so far from other apps. They respond in timely fashion. I had several issues (devices, subscriptions) which were my own mistakes and the support team makes every effort to sort them out. I give 5 star hands down.
Suggestion
I would suggest adding a feature where we donโt need a green background to use our photos or graphics in background for video. Besides that a few more updated features for loyal customers and more happy days to come with this app
Suggestion
I would suggest adding a feature where we donโt need a green background to use our photos or graphics in background for video. Besides that a few more updated features for loyal customers and more happy days to come with this app
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Response from developer
Thank you for your positive review and suggestion ! We will make sure to give it consideration in the future !
Love it
I really like this app, I make some news videos and love having the script right in front of me so i look focused and trained on the camera. I also love the green screen effect it seems like the best green screen app that I could find and works very well. I also have a couple of complaints tho
1. Even though it says that the app is free there is still a subscription. And they just bug you about it like do you want this? do you want this? do you want this? I wish that there was a way that you could say no, I donโt stop asking me.
2.If you are writing a script and leave the app to look at something else it completely closes on you and you have to restart your whole thing because it just deleted all of it. I suggest that you write your script separately and then Copy and paste it. This way you donโt lose all of your progress
1. Even though it says that the app is free there is still a subscription. And they just bug you about it like do you want this? do you want this? do you want this? I wish that there was a way that you could say no, I donโt stop asking me.
2.If you are writing a script and leave the app to look at something else it completely closes on you and you have to restart your whole thing because it just deleted all of it. I suggest that you write your script separately and then Copy and paste it. This way you donโt lose all of your progress
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Works really well!
Very easy to control the speed of the scrolling script text (tele promptor) and means you look directly at the camera while recording which is much better than having your eyes wandering to some other off camera location. Would be nice to be able to import a doc for the script but copy and paste works fine.
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Response from developer
Cool ๐ - Thanks for your support. It helps us continue working hard to make the app better and better. Sarah ๐
Great app overall, but I have only one issue.
I find this app to be extremely useful in the development of my blog, and I love how the text centers me on the camera as I read. Phenomenal app overall honestly. My only issue is in the script writing process. When Iโm writing a script, and I opt to go to another for insight on what Iโm writing about for example, when I return to the app, it restarts completely, deleting the content I had just worked on, while saving only what has only been published. Any help on this issue?
Once again, the app is a God send, and maybe this is just an issue with my particular app. Iโm honestly not sure.
Thanks in advance for your help!
Once again, the app is a God send, and maybe this is just an issue with my particular app. Iโm honestly not sure.
Thanks in advance for your help!
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Great features when I can use it
I loved the features of this app for my first project. When I went back to use it again for another video, the app repeatedly crashed. I checked for updates on the app and my phone and the problem persisted. After multiple attempts that tripled the time I needed to do the project, I was able to capture the videos. I spent hours yesterday trying to access the app and was unable to access any content due to repeated crashes, even turning my phone on and off multiple times. The App Store says my device is compatible. Any ideas why this is happening?
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Basic and easy to use, but one HUGE ISSUE
Guys i have a lot of good to say about this app. It works well and easy. Everything functions the way it should. User friendly, customizable, integrating easily into other applications
The huge issue? If for ANY reason, your phone locks, if you have to leave the app to reference or look up something, there is ZERO ability for the app to stay open! I have lost multiple projects, simply by getting wrapped up in writing, needing to refernece outside the app, then going back to the app to watch the whole application start up again and all my work was lost. The only save option is a manual save button that takes a long conscious press. This has to be fixed NOW. Such a good quality app. Even the customer service team is polite, fast to respond, and diligent. But this issue is a daunting one. Pls BigVu. Sort this out asap
The huge issue? If for ANY reason, your phone locks, if you have to leave the app to reference or look up something, there is ZERO ability for the app to stay open! I have lost multiple projects, simply by getting wrapped up in writing, needing to refernece outside the app, then going back to the app to watch the whole application start up again and all my work was lost. The only save option is a manual save button that takes a long conscious press. This has to be fixed NOW. Such a good quality app. Even the customer service team is polite, fast to respond, and diligent. But this issue is a daunting one. Pls BigVu. Sort this out asap
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Response from developer
Hi, Thank you for your feedback. We will do our best to push a fix for this as fast as possible. Have a great week
Shocking app and interface
Horrible app and clunky to use. Donโt advertise as free when you have to pay to use it!
