Authenticator App User Reviews

Authenticator App - OneAuth

Zoho Corporation

Business

Utilities

Reviews Summary

Positive highlights

🔒

This app hasStrongest security

🔑

This app hasSecure authentication

🚀

This app hasFast and stable

📱

This app hasConvenient facial recognition

🤝

This app hasGreat customer support

Negative highlights

🔍

This app hasConfusing setup and usage

📨

This app hasUnreliable push notifications

🔐

This app hasDifficult to manage when changing devices

🔒

This app hasLocks users out of accounts

🚫

This app hasNo data portability to other apps

Top reviews

Most RecentHighest RatedLowest Rated

Very good app but need to be improved

Look at class leading apps like last pass and offer the same or better than theirs

mobileeagle

5 years ago

Sub standard

App needs to be open before you request access from your desktop, at least for fingerprint authentication on an iPhone 7...

Drewman65

5 years ago

Response from developer

We are sorry for the inconvenience. Can you write us back at support(at)zohoaccounts(dot)com with your email address of the account, so that we can check on your issue and assist you in a better way.

This app is borderline reta&$$ed

Ok so I never even downloaded this app. But my one note won’t let me in bc this app restricts access. And when I install and try to sign in to oneauth it says that one note auth is restricting my access into one note auth. It’s really stupid.

b3kf

5 years ago

Multiple accounts support missing

Multiple accounts support missing. The rest is awesome

Ricardo Anios

5 years ago

I love it!

This is the best note taking app and the best security authentication ever!

Madut C

5 years ago

Eventually no harm done.

I am a big fan of Zoho in general but this app is not friendly. I installed the app and carefully set it up and got locked out of all my accounts across 4 devices maybe two hours trying to get rid of the app and get back where I started. All my devices (2 iPads, iPhone, and pc) asking for passwords not accepting them and getting in a stressful forever loop. Now I’m back to square one and I’ve just beefed up my password a bit. The second star is for the idea.

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MarvoGing

5 years ago

Response from developer

We are sorry for the inconvenience. Can you write us back at support(at)zohoaccounts(dot)com with your email address of the account, so that we can check on your issue and assist you in a better way.

Confusing

Hard to determine what means and methods to use so we can use multiple devices to authorize user login

Optimist-ohio

5 years ago

Response from developer

Please check this out for more help regarding using multiple devices. https://www.zoho.com/accounts/help/secondary-devices.html

I’m lost

Installed this after Zoho locked my account while I was traveling in Europe. Installed the OneAuth thing. My account is still locked. Would give this a zero if I could.

mtjtx

5 years ago

Response from developer

We are sorry for the inconvenience. Can you write us back at support(at)zohoaccounts(dot)com with your email address of the account, so that we can check on your issue and assist you in a better way.

Don't trust every device as a default option

The only thing that will make it perfect scores is if you make it not trust every device as a default. Sometimes it defeats the purpose when I'm on a more public computer and a quick login turns into their property. Plus its easier to get annoyed that I keep logging in, so I then check the box. Then just give away permission to a friend because I wasn't thinking about unchecking it

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DirectorAtChidWorld

5 years ago

Response from developer

We are currently working on adaptive authentication by which you will have to verify your login request only for a login which might be of risk deviating from your usual login pattern and not for all your day to day normal logins. But for now you can terminate your active web sessions from your app anytime. How can I perform a remote logout? Access OneAuth on your phone. Navigate to the Active Sessions tab. Simply swipe the session to the left to logout of that session. If you would like to logout of all active sessions, then click the trash icon. Tap Clear on the left top. Choose Clear All Sessions. https://www.zoho.com/accounts/help/settings-oneauth.html