Frame is cool, app is lacking
The app needs work. It’s too basic. I want to know who has pending invitations. When I invite someone to an album it reads “pending” but that changes back to “share”. It should remain pending so we know what’s been sent. When I have a badge notification and open the app there’s no indication of the activity.
This was marketed that it is as simple as texting a photo. That’s not true, an account and an app are required.
Edit: Finding additional problems as we use it. We need the ability to delete people or to stop sharing with a particular person. This needs to be resolved immediately! If you accidentally share an album, it’s impossible to fix the mistake. Or say someone is no longer a part of your life/family, but they still have access to your family photos and the ability to add to them. Not good. Please update with this functionality asap.gurleyone
Need ability to remove users
My brother is getting divorced and I need a way to remove his soon-to-be ex-wife from an album. We don’t want her to keep seeing photos that everyone in our family is posting to the app. You need to put a fix in place for this ASAP. Between this serious miss and the many hardware issues we’ve had with the Loop frame, I’m not impressed with this product.TheGundark
I have been trying for weeks to set up
There is no real support. no phone number or address.
They email me back every few days but of course I don’t see the email immediately as I’m working or living life and by the time I get back to the support help, the guy is gone and I need to start again. I’m considering disputing purchase with credit card. I’m really angry.Ciacster1967
Loop de loo!
Great app!loop de loo!
Marianne
Thanks 😊.gmapnut
Keeping family close
I received the frame from my Grandson and his wife for Xmas after I admired the one in their home. I like it very much as I get to see my Great Grandson daily.GGHartmann
Cece m my
Coolcjufeehv
Loop
.Murf too
Get one now!
Best frame I’ve ever had, recommend to literally everyone I know.sryan87
Great product!
My 92 yr old mom can’t keep up with technology and feels left out as our family (spread across the country) uses social media to keep in touch. My sister got this for mom and we all easily share pics. Mom knows we are thinking of her. I call her to chat and let her know there are new pics.JLPurdue
