Mother Goose Club Rhymes User Reviews

Mother Goose Club Rhymes

StoryToys Entertainment Limited

Education

Entertainment

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No sound

Can’t get the audio to work anymore. Please help.

ModernSurrealist

5 years ago

Please upgrade!!!

You need more games, options etc

adrian 123;5678

5 years ago

Potential Is There

I downloaded this app for my daughter for when she’s at the sitters with no wifi. I pay for the monthly subscription. I like the setup and the content however every night the downloads “undownload”. This means every morning I have to remember to download videos early enough to give them time to download. It seems like once they are downloaded they should stay until I delete them.

Also, sometimes it acts as if I haven’t paid the monthly subscription so I have to delete the app and reinstall and then it can find my in app purchases.

If the download issue was corrected I would give this 5 stars.

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Neale8688

5 years ago

Response from developer

Hi there. Sorry you're having problems with the app. Can you please email us at support@touchpress.com with the details and we will look into this for you.

Update

Needs more recent episodes added

slennier

5 years ago

Educational

Kids love it

Noahdosgames

5 years ago

Free trial

It says free trial included with all subscriptions so I downloaded and gave payment information for when the trial ended and the subscription would start. Then it ended up charging me without the free trial.

TaylorBallard

5 years ago

Response from developer

Hi there. Sorry you 're having problems with the app. Some banks and Paypal place an authorization hold on digital purchases. https://support.google.com/store/answer/6160235?hl=en. But they don't actually charge you until the free trial has ended. Hope that helps! If you have any questions please email support@touchpress.com.

$40/year?!?!

My daughter loves MGC on her Amazon Fire and on Netflix. I downloaded this app so that she could also watch it on my phone. BIG MISTAKE. Almost everything is locked and they want $6/month or $40/year for access. Needless to say the app is now deleted from my phone.

that1mittengirl

5 years ago

Where’s the sound

Sound doesn’t work

hendrixbrian07

5 years ago

DO NOT DOWNLOAD!

Do not download this app if you just want to trial. Apple will just steal your money and if you request a refund they will just send you an automated message saying you dont qualify. I downloaded the app to try it and i was charged the same day it was downloaded. The subscription was cancelled before the end of the 7 day free trial, but they refused to refund. DONT FALL FOR THIS SCAM

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Whiteapeno

6 years ago

Response from developer

Hello. Sorry you're having problems getting a refund from Apple. Please rest assured that we do not take payment until after the free trial is up. In some cases certain banks and PayPal might take hold of the money before the trial is up. If that's the case you should contact them directly for a refund. If not, please try Apple again as there is no reason they should refuse you a refund if you cancelled before the trial is over. If you have any more queries please contact us at support@touchpress.com. Thanks, The Touch Press team

Charged the most expensive subscrition after the free trail

The deadline to cancel the free 7 day tiral was today and I cancelled TODAY, yet I was still charged for the most expensive renewa (very odd as cheaper renewal options were available)l. Very deceptive and manipulative way to over charge for a useless App. I did not authorize the charge and when I reqeust a refund, I keep getting the automatic response that it doesn't meet the refund criteria. What happened to ethical billing practices? Oh wait there is not such thing!

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RBGirl123

6 years ago

Response from developer

Hello. Sorry you're having problems with your subscription. To be clear, when you open the app, the first page you see displays the monthly and annual subscription prices. You cannot start the free trial without first selecting one. You then have to get through a parent gate and enter your iTunes password in order to agree to the free trial. That first page also explains that subscription will be charged at the end of the free trial unless cancelled, and gives instructions on how to cancel it. It's possible that you didn't cancel the free trial in time. It should be done 24 hours before the end of the trial. However, some banks do take hold of your payment before the trial is over and this is not within our power to remedy. For future reference you can cancel a subscription any time but still have access to the remaining time on it, n this case your free week's trial. Unfortunately it is not possible for us to refund you directly as the app was purchased from the App Store. You will find a link to a refund option on the receipt of purchase which Apple sent you via email. Alternatively you could contact Apple at: http://support.apple.com/kb/HT1933.