Old app was better!
I’ve been a customer for years. The app use o be simple to reorder - literally like four clicks. You use to get a 20% discount. That went away. So did the military discount.
The first time I used this version it locked me outta my account. No way to rest password. Called customer service and left a number for a return call. Still waiting two weeks later. Sent email the same day. Still waiting.
After 24 hours I was able to get back in my account. It’s essentially a webpage.
Since I never heard back from customer service I took my long term business to Lens Direct. Awesome customer service and prices.
The first time I used this version it locked me outta my account. No way to rest password. Called customer service and left a number for a return call. Still waiting two weeks later. Sent email the same day. Still waiting.
After 24 hours I was able to get back in my account. It’s essentially a webpage.
Since I never heard back from customer service I took my long term business to Lens Direct. Awesome customer service and prices.
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