Good app, except when you need to cancel…
I’ve had to cancel some jobs for one reason or another and despite numerous attempts sometimes the app doesn’t allow me to cancel, so then I either have to go to that job or call the school, which means I have to wait to call during school hours, which sometimes puts the schools at a disadvantage because they then have to find another sub, when had the app worked properly and let me cancel someone else would have been able to pick it up. I find I mostly come across this problem when trying to cancel a job out of school hours. Which only makes it even more aggravating, for everyone involved… I really hope you get this fixed for everyone’s benefit.
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Response from developer
Please contact our support team at mobilehelp@frontlineed.com. We can provide personal support in order to investigate any issues and recommend some solutions. Organizations have specific requirements for cancellations. With some additional information we can have a look to make sure things are functioning as they should. Please reach out, we're here to help!
