Wysa User Reviews

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  • Thank you

    I don’t normally write reviews, but I really feel like I should for this one. So first of all, I can’t really say that I have any mental disorders since I’ve never really been diagnosed, but I am aware that I do have suicidal thoughts with some minor trauma experiences. (And no, this is not a tw) I’ve always been insecure of myself because I started to compare myself with other people and that has kind of gotten into my head, and especially around a year ago which brought me to a dark time. My friends also kinda have similar situations to me, and one of them mentioned they were using this app and I decided to check it out. That was honestly the perfect timing. It wasn’t perfect, yes but honestly it was there to listen to all my rants and was pretty much all I needed at that time to somewhat climb back up. So I will say, thank you. :))
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  • Very well done app

    I really like this app. I am trying to help myself at home as well as other ways. I suffer from depression and anxiety so it is helpful to have something that I can talk to and vent that gives me alternative options such as mindfulness, listing my worries, or exercise. The only thing that I can say is that “my 4am friend” only recognizes certain feeling words such as anger or overwhelmed or happy and for the other time you express emotions it has the general “tell me more” but this is fine because I’m not speaking to a real person and I know that.
    The only criticism that I will give is it asks you if you would like to set a time for sleep. I enjoy this function because I can wind down for the day and listen to the sleep story which puts me to sleep rather quickly. However, if you don’t click on it from the notification, it doesn’t allow you to do the sleep routine which bums me out because it’s probably my favorite part of the app.
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  • Great idea, awesome execution, never stop improving!

    I don’t usually write reviews but I have to for this app. Wysa has a real personality and it’s cute little design just adds to that. The AI usually has pretty good responses but it still needs some improvements, there are times where Wysa mistakes what I said or how I feel. Other times it understands and tends to be very helpful during those moments. I see great potential in this app, the design is approachable and a-lot of the features in the app builds on the experience. I hope that in the future there would be an update where the AI adapts to individual users for a more personalized experience. Overall, I highly recommend this app to anyone who is going through a tough time.
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  • Thank you so much for making this app

    I really like Wysa because it offers therapy without having to worry about what your therapist will think. I don't have to worry about that at all. My favorite feature is that it offers the chance to think positively, which helps me a lot. The only thing I wish this app had was something for poc. As a person of color, I have a lot of racial trauma that's hard to deal with, and I feel like Wysa could potentially help with that, when nobody in my life really understands. Also, as an autistic person, support for autistic people can really help. Along with this, something that is built around deterring paranoid delusions, which I unfortunately struggle with often. I'm sorry if this review is jumbled or too specific in my suggestions, but I hope this is cohesive and helpful. Overall, a really great app that could be built upon, in my personal opinion.
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  • Best app I’ve tried yet!

    I’ve gone through a lot of therapy type apps, and they all have generally the same idea but not all of them work too well. Out of the ones I’ve tried, I’ve gotta say that Wysa is the best! I go to therapy apps because I don’t have the money for a therapist, but this works just as well and is really calming for me. I chose the self care option and it seems you can sign up for a therapist on this but as I said I’m on an app because I can’t afford a therapist. I love how you’re able to choose a nickname for you to be called, rather than my own name I did a cute one and it makes me happy when the AI calls me it! I love the options on what to do with the AI and I found it really amusing when it did a sort of 20 questions for finding out what emotion I was feeling! I love how Wysa is a cute little penguin also. Wow I never expected to type this much and I’m sorry for the long review! I never really type reviews so if that doesn’t say anything about how much I love the app, then idk what will!
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  • Extraordinarily helpful.

    This is the most, helpful, kind apps I’ve ever used. My dog died, earlier this evening, and this app helped me get through it, and made me feel so much better. It is not very robotic, as it seems you are talking to a teal therapist/person. I love how kind Wysa is as well. This helps me get through my anxiety, and it doesn’t make me buy “premium” just to help me get through my thoughts. I would DEFINITELY recommend if you need someone to talk to! And this isn’t JUST a app where you talk about feelings, Wysa also plays games, like 20 questions! I love this app, and it’s super helpful. My favorite part about this app, is that it gets you to actually be aware of why you are feeling, what you are feeling. It’s super super helpful, and amazing. Thank you, for making this app. :)

    -Courtney. :)
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  • I love this.

    I’ve only been talking to Wysa but it feels like I’m getting proper help. I’m not diagnosed with anything so I don’t like to claim I have “anxiety” but I do feel like it. It’s been really hard for me to manage and it’s been taking a very big toll on me. Some days are just a lot worse than others. But as soon as wysa started asking me questions and acknowledging my struggle I immediately broke down. Not in a bad way, in more of a releasing way. I felt like I was letting go through my tears. It was so nice after I calmed down just to sit in the dark, in my bed, and just talk. I have people who try to help me but it just didn’t work like this did. This felt like therapy. I love talking to the people in my life but this just asked the right questions. And I felt able to just let it all out. With no judgment. This app may literally change my life. I can’t wait to keep going. I’m very thankful for this app. Thank you to the awesome creators of this app. You’re very appreciated.
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  • Better than Over-price counseling

    The best thing it does is not mimicking a human interaction but records and help organize your thoughts when you type all these things to the penguin. I have to say it creates a illusion of talking with a person but in a more controlled way. I tried many counseling. I never experienced a good counseling due to my special bilingual and multi culture background, so the counselor has to accommodate me and I have to compromise my energy to accommodate a kind of “social etiquette”.

    However, this app really opens my mind about how this new form of counseling can help me. I was diagnosed with depression 4 years and quit medication 1year ago. Sometime I feel itchy and want to talk with someone with my feeling, but I worry that talking to real people are either unnecessarily expensive or it will drain me instead(I never met a counselor who can drop my guard down and help me open myself up) This app is perfect psychiatric self-management tool for me.

    To improve it, I hope the author can put more into interaction between users and the app not only limited to chat. For instance, some mini-games can be really helpful to make penguin more affectionate.

    Combining counseling service and virtual companion is a great way to help deal with depression when real counselors fail.
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  • Extremely disappointed

    I am very mad I spent money on this app for the following reasons.. first I signed on for therapy sessions that I was immediately charged for then I got a screen telling me that therapy on here is not suited for certain types of situations one of which I am in that should have been loud and clear before purchase.. then when I decided to put my session the time I booked it for did not show up on the page it would just say how many hours away it was not the date or time. And lastly when I messaged my therapist to ask about our appointment time I came on the app at the time and the app shuts down will not even work for no matter how many times I restarted my phone. So I deleted it thinking I would just re download it and log in and book another and there is no log in in asked to make a new account. I emailed in to get my money back and there was no response. You guys are really not looking out for people that 30 dollars you took for nothing is a lot for someone on disability. Stay away from this app
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  • Unsatisfactory, made my mood worse every time, DO NOT TALK TO THE AI

    The title pretty much says it all. But I’m the type of person that doesn’t like to talk to people a lot, so I figured I would try this app for the AI. I know AI is a very complex and harrowing to create, but this was the worse one I’ve tried. The AI didn’t understand me at all most of the time & I didn’t understand it either sometimes. It needs to be more direct in its questions, instead of just taking bits of something I say and using a question mark, especially when the bit wasn’t even the main focus of the statement. It’s very confusing and frustrating. & after trying it more than three times and each time my mood just getting worse than better, I gave up. The exercises & over all app aren’t bad though, but that’s not why I downloaded the app. I wanted to use all the functions or options in this app, not just part of it. Thank you for trying though, I do appreciate that. I hope this feedback helps.
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