Keto diet app－Low carb manager User Reviews

Keto diet app－Low carb manager

Zinaida Davydova

Health & Fitness

Food & Drink

Reviews Summary

Positive highlights

💖

This app hasCustomizable fasting with start/stop options

💰

This app hasReasonable one-time payment for lifetime access

📊

This app hasDetailed breakdown of remaining macros and calories

🔍

This app hasAbility to scan barcodes and add custom foods/recipes

🌙

This app hasDark mode for better visibility

🧠

This app hasHelpful for keto and other carb-controlled diets

🔒

This app hasSyncs with Apple Health for seamless data integration

🔍

This app hasLarge food database with many brand-name items

🤖

This app hasAutomatically calculates macros based on inputs

💾

This app hasSaves favorite foods and meals for easy access

Negative highlights

🐛

This app hasFrequent issues with food items disappearing or not syncing correctly

🔢

This app hasInaccurate macro calculations, especially for reduced serving sizes

⏳

This app hasSlow performance due to constant data synchronization

🔒

This app hasLack of manual macro entry options and customization

🗓️

This app hasLoss of all data and progress when updating the app

🔒

This app hasSubscription required to unlock full app functionality

🔍

This app hasLimited food database, especially for homemade/custom items

🔍

This app hasBarcode scanning often fails to recognize products

Top reviews

Leave a Review Keto diet app－Low carb manager

It’s ok but often doesn’t work
In theory this should be a really good app and when it’s working it is however, I seem to have fairly frequent problems with it not working. It either kicks me out if the app for no obvious reason, randomly deletes food items I’ve input (which is obviously really annoying when the whole point of using the app is to track everything down to the last gram) or most recently, it doesn’t provide the totals for each macro and instead has the word “naan” in every box. So frustrating when all I want to do is factor in whether I can eat an avocado with my lunch!
Show less
afgyjjds Stu hb
2 years ago
You broke it!
The app was great until someone decided to “fix” it with an update. Now it repeatedly crashes, all my meal and weight history is gone..basically you broke it.

Not impressed since I paid for the full version. Refund. NOW!
uselessappbuyer
2 years ago
Lost all my recipes I created for my personal plan and Customer support said “I’m sorry”
I have used this app for years and it was ok until they added some new features and it started crashing all the time. It all culminated with all my recipes I spend so much time documenting disappearing. Not only that but also a bew one if I try to input, it will not be there by the end of the day. I contacted Customer support and no support was given other than “I’m sorry”. Not worth investing in this app only to have to start from scratch.
Show less
kwankiro
2 years ago
Great app but
Love this app when I first got it but now they added a data synchronization feature when is a nuisance in my opinion. The app use to start fast. Now you have to wait for a data download which takes a long time. Sometimes it hangs and I have to close the app. There’s no reason to download your history every time. I mean just put a checksum on the data and if it matches, there’s nothing to do. If it’s downloading data each time, it’s only only to get slower and slower. And if this is only for reinstalling, this just add an import data feature. Don’t punish everyone else! Otherwise I would have given it 5 stars. You know this really bugs me. I don’t use the app as much. If it continues, I’ll look for something else
Show less
S3rock
2 years ago
Frustrated! Loved the app… until…
After weeks and weeks of intentionally and meticulously keeping a detailed log, I got a notification that the app needed updating. I saw the latest update info that said the long awaited sync update would allow data to be saved even when reinstalling the app etc. etc. I updated. I lost ALL of my data! All my progress records… GONE! Reached out to customer support and they said they can’t restore the data but are working on the issue. Why say that this issue was resolved in numerous of your update posts? It is clearly not resolved and I am incredibly frustrated. I trusted those update notifications. I could have kept using it without the update as it was fine. I truly have loved everything about this app. It has motivated me and was easy to use. I have tried others. I lost 11 pounds using this! But now I have no reference, no records. All my favorite items were saved, all my barcode scans were saved… all my data entries, the most important part, …lost. If that is not of concern to you, then this app is great! If you like a motivational record of your progress and goes etc… then just know this is still an issue and has not been fixed by updates. 😩.
Show less
Quipow
2 years ago
After using for almost 2 years a new update is ruining the app
I like this app because it’s easy. And because it is easy I have been able to be consistent with it and have lost 90 pounds. A recent update in the last two weeks makes me so frustrated though. Every time I open the app before I can even track anything at all, a message pops up saying it’s synchronizing my data and not to close the app. So I wait for the message to disappear. It takes several minutes, and then I can finally put my food for the meal on the tracker but after one entry, the message appears again…..more waiting….the cycle continues for several attempts before I just close the app.
I pay for the subscription on the app and it’s so inconvenient to use now. In addition to that, after the update, all the recipes I created and saved and all of my favorites have disappeared completely.
Show less
lil-biscuit
2 years ago
Doesn’t work
Just started Keto Diet and needed a way to track all my food. Bought 3 months of the pro subscription so that I can actually add more than 5 separate items a day and guess what? Doesn’t work or show up. Messaged customer support and they say it will be at least a week till an update is made to fix problem. So now I am out the cash I spent on subscription, which you know once it’s fixed it won’t be updated to show that day as day 1 of subscription. So I basically will have lost time I paid for. And also now I cannot track my food until they fix it. I am extremely upset by this. What a waste of time and money. If you want to actually add more than 5 items and have your money put towards a subscription then this app is not for you!

And when asked for a refund their customer support said they cannot refund my money. Only apple can. I am beyond angry. Your app does not register when someone purchases a subscription and now you will not help refund my money. Wow. Your company rips people off.
Show less
sja8005
2 years ago
Why isn't it working anymore?!
The app has seemed to have a few glitches over the past month or so and today it just won't open. Are there others who are having issues?! I've tried to restart it multiple times with no luck.
mbenau
3 years ago
Developer Response
Please contact our customer support support@keto.app
Update’s got bugs
I loved using this app so much I convinced my mum to get it too. We both have the paid version. She got the most recent update and is now having all sorts of trouble with the app. I still have the old version but it’s telling me to update because my current version will stop working soon. Obviously I do not want to update to a new version that is not working. Do we know when it will be fixed? I hope the old version will not stop working before the new version is fixed?
Show less
amanda_1910
3 years ago
Have the glitches been fixed yet?
How are you going with fixing the glitches? I updated the app a couple of days ago in the hope that they would be fixed. Alas, that was not the case. I am really missing using this app. It’s so good when it’s working.
lilyrufus
3 years ago
Developer Response
Please contact our customer support support@keto.app