Leave a Review Keto diet app－Low carb manager
The app has become unreliable with newest update
I’ve been using this app faithfully for the past 1.5 years. I used the rely on this app and loved it. Over the last several weeks, the app has become very unreliable and glitchy. Unable to update recipes without the app force closing. Water intake calculator does not properly calculate. The app “downloads history” constantly, which interrupts entering data. This feature is turned off, yet it still updates several times a day while using the app. I have reached out to support and they have not responded (even asking me to send screen shot). This is very disappointing and now has me looking for a new, useful, app. Please roll back the update until all the glitches can be fixed. Sadly, The app has become very unreliable.Show lessSimplySchatzi
Unstable and disappointing
I used this app previously via paid subscription and it was great. I’ve now renewed the subscription but since the latest change to do with syncing data ‘so I never lose it’ it’s really unstable. Things saved in my Favourites disappear, duplicates get added for products when selected into a meal, when deleting one of the duplicates they’re both removed, app crashes regularly.
Really disappointing and this is happening on a paid for subscription where I’d expect quality. Won’t be renewing this time.Show lessDoepie1977
Developer Response
Thanks for your feedback! We are working to solve this issue.Really good App
Helps me so much on my keto diet, keeps me on top of my macros. There are a few things that I hope the developers can sort quickly as it’s really annoying. 1. How can you delete the food in the favourites section? It just keeps piling up and takes time to go through the list 2. They don’t update the food that you send for review! I sent 4 reviews in the past couple of months and the wrong macros are still on some of the food. So be careful with some of the food you add.Show lessMinsakw
Developer Response
Thank you for using our app! We check food for review within 24 hoursOnly carb counter with a dark mode ❤️❤️
I’m new to carb counting and have impaired vision. I tried the other carb counter and could barely see it. I wish more developers would err on the side of caution and just make their apps dark with larger font so that even those without perfect vision can see it! I feel like this app is definitely worth paying for. I paid for three months but will definitely be purchasing a yearly subscription. I enjoy this app. It’s easy to use and helps break down macros in a way that is not intimidating. This is by far one of the best carb counters out there. My only wish is that the database were a little bit bigger and it have a place to track blood sugar and ketone levels for those who need it. Overall the app creators/ developers did an amazing job with this app. Thank you!! 💕💕💕Show lessElaina-Jaide
Developer Response
Thank you for using our app and your detailed feedback! We are constantly working to do our app more better.Great even if you’re not doing Keto
I’m currently not doing keto but the calorie counting on this app is just fantastic. This is the only food diary app I’ve found where it automatically pulls through your burnt calories and adjusts your goals for you. These guys are doing a slight disservice to themselves by labelling strictly as a keto app as it does much more.
My only complaint is the limited amount of food you can add on the free version. I would rather see advert banners than have the app be this handicapped, it’s a shame. Maybe the developers could give free users a choice or take this into consideration?Show lessBenJMartin
Developer Response
We really appreciate your feedback! We are constantly working on improving the application and expanding the product database, therefore there is a paid version to support our developers and make our application better and better.Food database could be improved but great customer service
There are lots of positives about this app but the food database is clunky and doesn’t have the same branded/common foods logs as other apps. The education content was strong but limited and more that a few articles were repeated which made it feel like it is not updated regularly. The recipe food photos were largely off putting. That said the customer service / chat bot is great and super fast snd they seem to be keen to keep users happy.Show lesslondongal4
Developer Response
Thank you for using our app and your detailed feedback!Easy and Fantastic
Love the layout! Barcode scanner to get all you need, ability to add products and a huge data base of products. Ability to use a variety of measures, water intake, fasting timer.....so much more! Best money spent, and NOT expensive! I purchased up front for a year. I hate other apps with subscriptions.Show lessJanni_nz
Developer Response
Thank you for using our app and your feedback!Excellent App For Keto and Fasting
In repose to the developer: it’s unfortunate that you are unable to add a manual option. Not everyone follows the same macro profile. Some need less protein while others need more. Having a manual option is not impossible to do as other apps allow this; it’s just laziness in your part as a developer.
I needed a new app since the others I used were just too cumbersome or you had to pay for net carb calculations. I found this app and I am glad that I did. Very simple to use, adding and removing foods is easy to do and the bonus of having a fasting timer makes this app an all in one for me. I liked it enough to purchase a year of the Pro feature. My one and only request to make this app a 5 star would be to have the ability to either manually enter your calories and macros separately without the lever affecting the other macros. Even better, typing in each macro into their respective box without affecting/adjusting the other macros would be awesome. Not a deal breaker but would be great to have. Other than that tiny adjustment, I think this app is great and I’ll continue to use it. The widgets are super nice too.Show lessCtanmo
Developer Response
Thank you for using our app! You can setup your own goals in the settings tab - change goals - manually setup goals.Not worth it anymore
I paid for a subscription for this app and kept paying because I preferred this to others. All of a sudden it’s not recognizing that I’ve paid but not only that, it’s now $36 instead of $11 for a year and $80 if I don’t want a subscription??? I don’t like change and I really liked the app but not $80 worth. I’ll be searching for a different app ASAP. Too bad because I’ve been using this for almost three years.
I contacted support and was told to “restore purchases.” I had already tried that with zero luck. If it had worked I wouldn’t have needed to contact support. Like I said, I don’t like change but finally checked out Carb Manager which had been recommended to me. After a little bit of breaking in period I find it much more robust and when I scan bar codes, it actually finds the items.Show lessSidmand
Love the app but.....
The app is great, but the family sharing aspect doesn’t seem to work.... despite my husband and I having family sharing set up, we have both been charged for the premium version of the app. I requested a refund, he lost his premium access. Just upgraded and been charged again, awaiting refund.... hopefully this time without loss of access!Show lessLilMissBunkered
Developer Response
Subscriptions are one of the types of content that cannot be shared through Family Sharing. For more details, visit the Apple Support page https://support.apple.com/en-us/HT203046 Thank you for using our app and sorry for the inconvenience.
