clicknpark User Reviews

clicknpark
clicknpark
9413-8757 Quebec inc.

Top reviews

Great idea, subpar app performance

The overall idea and implementation is pretty good and it’s convenient to use. But when extending the parking sometimes you have to wait minutes for the app to check availability, then process the payment. Developers, please double down on the app’s performance and you’ll beat them all!

Response from developer

Hi! Thank you for taking the time to review and share your feedback. I have forwarded your comments to our development team.

Receipts

Love the app but i've been unable to look at my subscription receipt for the past month now which is annoying. It only shows me a blank white screen.

Response from developer

Hello, and thank you for sharing your comments. Please reach out to us via email at info@clicknpark.com so that we may review the issue and provide you with an invoice.

Very Useful

I was struggling to find a reliable spot for a day trip in Montreal, and this all came in very handy and was a seamless user experience. Would recommend highly for parking around the city.

Response from developer

Thank you for the review!

Received a few scam emails after creating my account

Yesterday, I downloaded this app. And today I received 10+ scam emails and texts prompting me to click on phishy links. Considering almost all of the emails and texts were in French and the timing of these scams (within a day of signing up for clicknpark), I suspect my data was somehow leaked, which is really disappointing. I have just deleted my account, so hopefully, there will be no further data leaks; however, the damage is already done. Quite unfortunate and something to be aware of in the future.
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Response from developer

Hello DannyInTheOveralls, We sincerely apologize for the inconvenience you're experiencing. This is the first time we've encountered a situation like this, and we take it very seriously. We assure you that we prioritize the security and privacy of our users' data. Could you kindly send us screenshots of the phishing emails or texts you received? This will allow us to investigate the issue further and take the necessary actions. Please send them to our support team at: help@clicknpark.com. Thank you for bringing this to our attention. -clicknpark

No QR code search?

What is the point of having QR codes on the spaces if the app doesn’t search that way?

Very poorly designed app for what should be an easy experience .

The spots have a QR code - use it.

Clicknpark spots are easier to use without the app.

Response from developer

Hi, we're sorry for the inconvenience. Can you tell us more about the problem? What parking lot were you at, and what was the QR code redirection? Thank you and we look forward to hearing from you. - clicknpark

Life saver

Driving around montreal used to be an utterly painful experience before I found this app. It has saved me tons of trouble in dealing with the city’s obscure parking sticker system and quite a bit of money so far. Their customer support was also pretty good.

Response from developer

Hi, Thank you very much for your comment!

Do not use

Please read the cancellation policy VERY carefully. I cancelled my parking spot hours before it was scheduled. However they took a fee and then gave me a credit on their site for the remainder. I am leaving Montreal and cannot use the site so I lost my money. I did email them and they said that is their policy. So not use them.
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Worry Free Parking in Montreal

In 2022 during a visit to the Mile End area of Montreal I got two parking tickets! Determined to avoid more tickets on my visit during Grand Prix week 2024, I found Clicknpark. The app was so easy to use. I located a parking place within minutes. My car was safe, legally parked and I was a happy camper. Well done folks. I'll spread the word and I'll be back.
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Response from developer

Hi Teacherfella, thank you very much for your comment and your note! -clicknpark

Good for oversized car

If you cant fit your big vehicle into a garage this is good option. Tricky to get to so remember you need to go down alley on rue de milton.

Response from developer

Thank you Friendslake for your comment!

Très déçu

J’ai jamais été capable de faire la lecture de code qr, j’ai du payer le ticket de l’entrée. Donc j’ai payé en double.

Response from developer

Bonjour Cayen2020, je suis vraiment désolée pour ce désagrément. Pourriez-vous nous envoyer un courriel à l'adresse aide@clicknpark.com et nous communiquer les informations correctes de votre compte ainsi que les détails de la situation que vous avez rencontrée ? Nous nous ferons un plaisir de vous aider. - clicknpark.

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