Convenient but be careful
Response from developer
Hi, I am very sorry for the inconvenience you have experienced. If a situation like this happens again, please don't hesitate to call our customer service department at 1 855 979-7275 for prompt assistance.
Don’t use this app.
I got a ticket from the city for $90. Click n park wouldn’t even refuse to refund the $15 fee I paid for the parking.
Their app didn’t work and I got dinged twice.
The customer service reps are morons and whoever designed the app is probably just as stupid.
Response from developer
Hi Hamin, I would like to remind you that our service was rendered to you either because you used the parking space during the hours of your reservation. However, I would like to point out that this ticket is entirely your fault, as we repeatedly ask you to add the make and model of your vehicle to your reservation form. This information is a validation tool for our parking agents, and when this information is incorrect, tickets are issued. Thank you for your understanding and please be polite in your comments. - clicknpark
Great concept, the app sucks
The big issue is that the company is really client oriented. For the people who provide parking services you have absolutely no control over what is going on.
Someone can leave minutes or hours late and you can do nothing about it directly on the site.
No possibility to cancel an upcoming booking even if it’s really inconvenient. Someone could book a parking 3 years in advance if they wanted, and you could do nothing about it even if you don’t live here anymore.
Give more control to the service providers.
Also one of the employees came in person and decided to cut branches and install a sign in the parking. How rude and unprofessional ! Ask for permission first. They called me to ask for permission, I came out, and the person was already there finishing the job.
Also!
As a provider we don’t have easy access to fiscal papers and information is nowhere to be found.
Response from developer
Hi Tommy, Thank you very much for all your comments, which will help us to further improve our platform and the user experience for parking lot owners. Customer satisfaction is paramount at clicknpark, so if you could consider your rating and comment again, we'd be very grateful. Thank you -clicknpark
Fantastic!
Response from developer
Thank you Mr. Chad for your review!
Stationnement complet
Response from developer
Bonjour, Je suis grandement navrée de l'inconvénient. Pouvez-vous nous contacter à aide@clicknpark.com avec les informations de votre réservation et nous pourrons mieux comprendre ce qui s'est passé et ensuite effectuer un remboursement. Merci et en attente d'un courriel de votre part! -clicknpark
Très facil très bon pas cher
Response from developer
Merci pour votre commentaire!
Très bon service
Response from developer
Merci pour votre note!:)
Simple et efficace
Response from developer
Merci beaucoup pour votre commentaire!:)
Amazing…
Response from developer
Merci pour votre note et commentaire!:)
Scam software
Response from developer
Hi, Can you explain the problem you experienced? Our indoor parking lots all accept reservations. Please contact us at help@clicknpark.com to enlighten us about your bad experience. Customer satisfaction is very important to us. Thank you
