Intercom Anywhere User Reviews

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  • Needs Improvement

    App is doing its job most of the time, I think it needs improvements. If my gate rings and i don’t answer right away from the thumbnail (notification) that pops up, it gives me a busy signal when i go to answer on app. It’s also crashed a few times and logged me out unexpectedly. Sometimes there’s no audio, forcing me to close the app then reopen it to fix. Definitely some glitches that need to be worked on!
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  • Terrible Hw and Software

    This doorbell has been terrible. The app isn’t supported by an iPad that most control4 homes use. 2nd the iPhone camera and notification stopped working a month ago. They still don’t have a fix which makes the whole thing useless.
  • Needs Silence Button

    User should be able to silence the app just like a phone call on the iPhone. I’m often at work in a meeting when the doorbell rings and everyone in the meeting gets to hear every ring until it stops. Turning the app off or on permanent silent defeats the intended purpose of the app. Seems like a simple, and fundamental, feature that is overdue.
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  • A Mess

    This App is a major disappointment. The connection with the doorbell is so intermittent (mostly non existent) that I wonder why I bought the doorbell and App. Whereas I am generally very happy with my control 4 system and find it reliable, this feature is simply not up to par. Finally, it is inexcusable that there is no iPad app for this. No evidence control 4 cares.
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  • App is fine but needs upgrades

    Works fine to check the front door but when someone rings the doorbell it won’t stop! So before you answer the door you have to hunt your phone down otherwise it will ring for the next year. Please put a feature that lets you limit how many times it rings.

    Also, a motion alert would be cool too.
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    Developer Response

    If you are still having issues after updating your Intercom Anywhere mobile app to the latest version, please go to Settings (gear icon in top right) and select Email Logs to support to send your logs with any info about the issue to intercom@control4.com. We will have someone look into your issue to get this resolved and earn your 5 star rating. I'd also like to let you know about OS 3 with a complete refresh to the user interface and several performance improvements. Please contact your dealer to inquire about upgrading! Learn more about Control4 Smart Home OS 3 at https://www.control4.com/os3/.
  • Awful usability. Volume control.

    How does the volume setting not follow the phone?!? Have to log out of the app if you don’t want your phone in meetings. Such poor functionality.
  • Volume is biggest issue

    This app rings loudly even when the phone is on silent or do not disturb. Volume should follow the phone settings. Also would be nice if you could review video for the past few days or 1 week. Only real-time viewing.

    Developer Response

    If you are still having issues after updating your Intercom Anywhere mobile app to the latest version, please go to Settings (gear icon in top right) and select Email Logs to support to send your logs with any info about the issue to intercom@control4.com. We will have someone look into your issue to get this resolved and earn your 5 star rating. I'd also like to let you know about OS 3 with a complete refresh to the user interface and several performance improvements. Please contact your dealer to inquire about upgrading! Learn more about Control4 Smart Home OS 3 at https://www.control4.com/os3/.
  • Poor connection and No way to silence

    Don’t waste your money. Get a Nest. Poor app design. No functionality to review video history without using third party apps. I get a poor connection and no video even when I’m on the same network with gigabit speeds. There needs to be an option to silence the alert without opening the app and canceling the call. Even with my phone on silent mode I still get an audible ring. You cannot adjust the volume or silence it without opening the app.
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    Developer Response

    If you are still having issues after updating your Intercom Anywhere mobile app to the latest version, please go to Settings (gear icon in top right) and select Email Logs to support to send your logs with any info about the issue to intercom@control4.com. We will have someone look into your issue to get this resolved and earn your 5 star rating. I'd also like to let you know about OS 3 with a complete refresh to the user interface and several performance improvements. Please contact your dealer to inquire about upgrading! Learn more about Control4 Smart Home OS 3 at https://www.control4.com/os3/.
  • iPad

    Why can you not let this work on an iPad? Push notification, camera, speakers, mic. Yep an update has all that.
  • Needs to follow sound settings of phone

    Occasional issues with connection. Biggest issue is app does not follow silence settings on ios phone. If your phone on silence in meeting it will still ring loudly and no way to stop.

    Developer Response

    If you are still having issues after updating your Intercom Anywhere mobile app to the latest version, please go to Settings (gear icon in top right) and select Email Logs to support to send your logs with any info about the issue to intercom@control4.com. We will have someone look into your issue to get this resolved and earn your 5 star rating. I'd also like to let you know about OS 3 with a complete refresh to the user interface and several performance improvements. Please contact your dealer to inquire about upgrading! Learn more about Control4 Smart Home OS 3 at https://www.control4.com/os3/.

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