Leave a Review Hidden Pictures Puzzle Town
Subscription issues
Would constantly cut out and not let me access anything other than the one free puzzle a day even thou I paid for the subscription. Very disappointedickymicki
Puzzle town
Puzzle town is so good 😊 Me and my sister 💗 it.SantaMommy
App did not work for 3/4 of free subscription month
Be forewarned, you may have to uninstall and reinstall this app every time you want to use it.hubwub
No sound
Like the app but too expensive to pay per month and sound is t workingladybug4717
Developer Response
Hi. Thank you for trying our Puzzle Town app! We understand that while there are many free games available, our puzzles are backed by years of research and our puzzle experts have strategically crafted them to provide meaningful benefits and maximum fun. The subscription allows us to deliver new content to our fans! You can start a free trial and gain immediate access to unlimited puzzle play! We’re sorry you have experienced a problem with the app. We are looking into possible causes for this issue and will address a fix as quickly as possible. In the meantime, try uninstalling and reinstalling the app – this can sometimes help! If you’re still having issues, email appsupport@highlights.com with a description of your problem, the steps you took to resolve, and your device type and version so that we can help.Trickery & Flawed
First, they tease the "free" app to children on the magazine that their parents have purchased, but sneakily try to add a forever expensive monthly subscription once you go to download. Second, the app freezes and hardly ever works. Shame on you using children's hope this way and not even building something of value for value. Should come with your magazine subscription.Show lessDrOLil
Developer Response
Hi. We hope everyone will want to try the Hidden Pictures app! You can use the app for free for the trial period before the monthly fee begins. If you want to “Decide Later” you still get puzzles to play while you think about it. A lot of hard work and creativity, based on years of experience and research, goes into each new batch of Hidden Pictures puzzles so they are not only fun, but help kids learn and grow! You can stop the subscription at any time if you don’t like it, but we hope you’ll feel the weekly deliveries of Hidden Pictures are worth the price. Also- we’re sorry you’re having difficulty with the app and appreciate you putting it on our radar. We’ll pass this info along to the team so they can look into it. In the meantime, try uninstalling and reinstalling the app – this can sometimes help. If you’re still having issues, email appsupport@highlights.com with a description of your problem, the steps you have taken to resolve so far, and your device type and version so that we can help.Lame
Subscription only model. Insane!JEmlay
Deceptive
It downloads for “free” but then costs $2.99/month to do anything with it. I think I will just keep my original Hidden Pictures from years ago on my old phone and play with those instead.AyaB.
You don’t keep puzzles unless you keep paying
Puzzles are fun and entertained my 2 year old; however because as we are told now, it’s a subscription series, you lose all your puzzles if you don’t renew. I feel that should be stated more clearly,Comic Bob
Developer Response
Hi. Thanks for sharing your thoughts with us. We’re glad to learn that you like the activities and want to see more of them. We’ll pass your comments on to our app team.There is no game
This app has zero functionality without a $3/month subscription! It is completely misleading. There is no game at all without a subscription. There’s not even a demo with option to purchase in app. The only thing this app includes is a demand for a subscription. This is useless, misleading bait-ware plain and simple. Avoid this app.Show lessDrunkpotato
Developer Response
Hi. Thanks for sharing your thoughts with us. We’ll pass your comments on to our app team.Great kids app
I purchased this app because my granddaughters love highlights. They will often use it whenever they use my ipad. The draw back is that If you cancel the subscription, you will loose access to all the paid puzzles. Many of the puzzles were never used on my app. Now if they play it, there are only 2 puzzles.
I decided to cancel the subscription after a year because there were too many unused puzzles, and I thought I would still have access to the ones I paid for during the subscription. I assumed that I just would not receive any new ones. Wrong. I lost them all. Not worth the subscription if you will loose the ones you paid to play.Show lessMmnewms
