This software is poor
Does anyone actually test this software before releasing it? (I mean testing it in the real world where most of us live and not in a laboratory.)
This app update includes a firmware update, the main purpose of which is to correct the video overlay which, when the speed was displayed in kph it was fine, but when it was displayed in mph the read out was exactly 2.5 times the actual speed. I kid you not. When travelling at 30mph the video read 75mph. Try taking that into court as evidence! I would have thought a tester would have spotted that glaring error. I spotted it in 5 minutes.
So, the good news is that the speed display is now fixed. The bad news is that it took over an hour to do the firmware upgrade because once installed (about 6minutes) the app refused to re-connect to the phone. After resetting the phone and restarting the app numerous times, I had to delete the app and re-install it because even though the Wi-fi and app passwords matched, the app said they didn’t, and if you haven’t got a Wi-fi connection established between the phone and the app you can’t make any changes to the app settings to establish that link. Catch22!
As far as the app is concerned: no change as far as I can see. It’s still reluctant to connect, you still can’t adjust the settings without a Wi-fi connection between app, phone and camera.
I would have though Audi could have done better. Much better.
This app update includes a firmware update, the main purpose of which is to correct the video overlay which, when the speed was displayed in kph it was fine, but when it was displayed in mph the read out was exactly 2.5 times the actual speed. I kid you not. When travelling at 30mph the video read 75mph. Try taking that into court as evidence! I would have thought a tester would have spotted that glaring error. I spotted it in 5 minutes.
So, the good news is that the speed display is now fixed. The bad news is that it took over an hour to do the firmware upgrade because once installed (about 6minutes) the app refused to re-connect to the phone. After resetting the phone and restarting the app numerous times, I had to delete the app and re-install it because even though the Wi-fi and app passwords matched, the app said they didn’t, and if you haven’t got a Wi-fi connection established between the phone and the app you can’t make any changes to the app settings to establish that link. Catch22!
As far as the app is concerned: no change as far as I can see. It’s still reluctant to connect, you still can’t adjust the settings without a Wi-fi connection between app, phone and camera.
I would have though Audi could have done better. Much better.
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Appalling so disappointed, totally ripped off.
This is the only way to download the camera data from the device. I am now looking to get a refund for installation and purchase of the UTR system, due in part to the failure of this software. Crashes in viewing video, constantly loses connection to the UTR system, now unable to even connect the WiFi hotspot. There looks to be no support for the software or device. £600 device and installation, this just isn’t funny Audi. No one from Audi seems to want to accept responsibility.
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Horrible
Super buggy and a terrible user experience.
