Leave a Review Arc'teryx
Good app
App works well but the need more pics of the apparel and more detail explanation of what’s in the jackets. I know these are made for the serious outdoors types that know what everything is in the details but for the people who just want quality gear.onetwothreeeeee
Works well enough
Questions about cookies, etc bring up the feeling that it’s just a store in a browser… but it’s okay. Nice to shop more quickly and efficiently than the site.xl Ajax lx
Love the brand but app is terrible
Absolutely love the brand.. but this app is terrible. It’s constantly cutting out, redirecting me, and slow to load. Today I tried to order almost $600 ski pants and the website said that there were less than 5 left. Once I got to the cart to check out, the app would not let me checkout and advised me to remove any item from my cart that had less than 5 remaining. Makes no sense!!! So frustrating!Show lessacdrkgusvebfuebgksb
App is Broken
I’m willing to change this review if app is fixed. Downloaded app in hopes there were more features than the web UI, which there appears to be, but at the time of this review, I cannot access them, such as favoriting an item. Every item I select to view doesn’t work. Get notification and a link to their webpage.Show lesswaner21
Glitch in app when selecting an item
When I selected a certain product when using the mobile app, my screen went blank, then logged me out of the app/web site. I attempted the product selection several times.CapmanSLC
Gets the job done.
The app is good… in the sense that it gets the job done with the sole purpose of having customer be able to access the products and checkout without having to access a browser. But the UX/UI and the way the app is set up makes it a bit complicated to navigate. The placement of the buttons on the bottom as well as the menu layouts once clicking on them seems a bit too complicated when trying to navigate from one place to another.
Some apps get better with some time but that’s only if the app is something a user goes to everyday. But an app like Arc’teryx where the user/ consumer only accesses it when wanting/ needing to buy something, it’s difficult to get used to with the layout. Would be better to streamline some things like store locator only for browser and keeping the essentials of account, product & help.Show lessgreycanvas
Works great
Only drawback is that the outlet isn’t available in the app, and it just opens the your browser. No big deal though. The app works awesome.Dp4auburn
a great app.
The app has all the info I want about weight, durability, sizing, and usage that you would want. It allows you to compare items.
Arc’teryx customer service has always been great at helping me figure out which item would be best suited to my body frame and usage. Some of the negative reviews on the items within the app seem odd because “fast and light” is just not going to be as durable as “severe weather.” But they still leave those reviews in there, which I think is great.
Seriously though, if you are unsure on whether you want something ultra light or crazy durable, just ask.
I’ve been wearing Arc’teryx for over 15 years for mountaineering, trekking, skiing, snowshoeing, and trail running. Two weeks ago was the first time I have run into an issue with one of their items from them, and the app made it incredible easy to start a warranty claim, which was completed in less than a week.
I hope one day they will integrate their used and outlet shops within it, but until then, I am very happy.
But please bring back the zeta!Show lessJaninosaurusRex
Makes shopping for Arc’teryx products easier
The Arc’teryx app is simple to use and makes shopping for their products easier.Len_C_review
Great app, better company
App makes researching and shopping way to easy. Would like to see more photos or videos of the inside of the jackets. Great company and great products.amtoasty
