The North Face® app allows XPLR Pass members to get the most from their membership, making it easier to access rewards, earn points as you explore, shop for gear and more.
XPLR Pass account access.
• Quickly access your rewards, point balance, activity history and account details.
• Not an XPLR Pass member? Join our free loyalty program, XPLR Pass, and get access to exclusive gear, members-only product field testing, points on every purchase and more.
Earn.
• Spend $1, get 1 point. It’s that easy. Plus, find more ways to earn as you explore.
• Download The North Face iOS app and earn 10 points today.
• Use our iOS mobile app to check in at National Parks and Monuments and The North Face stores and outlets and earn 5 points.
• Refer a Friend using your personal link found in app and your member dashboard within your account and earn 25 points.
• Bring your own reusable bag when you shop in stores and earn 10 points.
Get rewards.
• Every $100 spent (100 points earned) gets you a $10 reward toward gear for your next adventure.
• Access your cash-back reward card issued March, June and October for qualifying members.
Gear up.
• Get notified about early and exclusive access to limited-edition collections and collaborations.
• Scan product barcodes in stores to quickly access product details, reviews, other colors, additional sizes and more.
• View personalized gear and product recommendations.
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Summary of user reviews
Positive highlights
🏆
This app hasGreat brand with high-quality products
🌟
This app hasConvenient to browse and shop on the go
💰
This app hasRewards program with points and benefits
📍
This app hasUseful store locator feature
🌍
This app hasInspiration for outdoor adventures and exploration
Negative highlights
🐞
This app hasBuggy and glitchy app experience
🔑
This app hasConstant need to log in and sign in issues
🔙
This app hasPoor navigation and back button functionality
🔍
This app hasSearch and filtering issues, including missing items
🕰️
This app hasSlow loading times and performance problems
💳
This app hasUnreliable checkout and cart management
💰
This app hasRewards program not working as expected
📱
This app hasApp not optimized for mobile use
What's New in The North Face
11.5.1
October 24, 2024
This release includes a bug fix to resolve an issue with scan results.
Thank you for continuing to explore with us!
I’ve been a TNF customer for 20+ years and have profound respect for their company philosophy, customer service, and products. I highly recommend them.
Their iPhone app, however, is not up to their standards: 1) t’s a bit glitchy - the page you’re viewing refreshes constantly which makes it difficult to make a selection; 2) the search function should be separated into two sections - 90+% match with search terms and any hit less than that, because the search results typically number 35+ hits that are seemingly randomly oriented which make it unwieldy to find what you’re interested in; 3) they give you the option of selecting favorite items via the heart symbol, but I could find no way to view just your selected items which makes that feature worthless.
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Response from developer
Hey Jazz forever!, thank you for the feedback. Our mobile team is working hard to deliver you a better experience. We'll look into these issues and suggestions and see how we can improve. We appreciate input like yours, and we hope you'll keep exploring with us!