Arc'teryx User Reviews

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Leave a Review Arc'teryx
  • If you know you know

    Arc’teryx has the highest quality gear and top notch customer service. I’m thankful for everything they provide and have helped with. Especially militarily.
  • The finest innovative technical equipment you can buy.

    I have curated my equipment over years of gear testing and find that again and again I return to my favorite brands and Arc’teryx is peerless. If I’m recommending the best to my clients and my close friends and family I can always count on quality. Thank you for the dedicated commitment to creating the perfect combination of form fitting function. Looking forward to many years of discovery ahead.
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  • One of my top two favorite brands

    You just can’t beat the quality from Arc’teryx. I have the atom at the atom at and the proton lt. Yes there expensive but IMO they are worth it. The material they use, the craftsmanship and just the quality that goes into there clothing in top notch! Love my Patagonia just as much!
  • Good app

    I’m changing my original review since I’ve ordered more products directly from this app. You can’t search by size which makes it more time consuming due to Arc’Teryx running out of a lot of sizes. If you are counting on a timely order, it isn’t happening here. I’ll give you an example, I ordered a hoodie on Nov 30th and it still hasn’t shipped. I called and was told “it will ship soon” and that was 4 days ago. I haven’t even received an email saying they created a label for my purchase. Terrible.
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  • Great app

    Overall it’s a great app. Needs a few small improvements to be a true 5 of 5.
    1) The email log field doesn’t know it’s an email field so it won’t populate from the Apple Keychain saves. But at least the password field is done correctly so that will auto populate.
    2) No built in ApplePay for purchasing. Seems like an odd omission.
    3) Can’t make Billing & Shipping addresses in the Profile section.

    But overall, the app is great for shopping on your phone and having a wish list feature is nice.
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  • Great Service

    Easy to use app, and every better customer service via in app chat. Had an issue with an order and was able to get it resolved in less than five minutes!
  • Makes it too easy to buy

    My purchases have increased 100%, this app makes it too easy to buy things. I’m sure that’s the point, super easy interface, links to everything you could ever want right on the home screen, ability to add things to a wish list, what else is there to say? I secretly enjoy it but need to meter it’s use better.
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  • Love the iPad app, but...

    I love this iPad app...very convenient to see pictures of the products, read about the technical details, check reviews, and purchase. The only thing that the app is lacking is the “Questions & Answers” section that is available for each product on the Arc’teryx website. I find this section very useful as I research a product, and I’m not sure why it isn’t included in the app.
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  • Great, and would be better with AMEX

    Take money like you design clothing—quality and customer centered. It would be better to accept all types of payments, even if it’s a bit more expensive on your end, as the cost to inconvenience your customers is much higher. You do a lot with your garments that cost more, and why? Use that same mindset when designing your customer experience.
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  • App Does it’s Job

    If you like the brand, the app is a great place for window shopping and info as each item has a description, materials, and care instructions.

    iPad version could use landscape mode. Apple Pay as an option would make the app better as well.

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