Amazon Chime User Reviews

Top reviews

It doesn’t work sometimes

Unable to load messages when there is no issue with internet connection and other apps are working fine

No Dark-mode?

This app needs dark-mode. It’s very jarring to look at when all other apps on my phone support dark-mode.

Dark mode please

Dark mode please workings nights the light is like a flash of caffeine that I don’t necessarily want in light form

Chat during meetings is broken.

No way to see new chat messages in the active meeting's chatroom by tapping on the chat icon at the upper right when in a call, despite it showing a badge on the icon with the number of unseen messages. Tapping on it only shows the already-seen messages. The only way to see new messages is to leave the call screen, hit Rooms at the bottom, and select the room for the current call.
Show less

Lick of paint

Just wanted to say the new look interface is a big win, it looks vastly better now on iOS.

Messages don’t appear

Ever since I had to re-download the app, my messages do not load. Sometimes I’ll get a notification, click on it.. and nothing happens! Absolutely unacceptable!!

Make accessible to Apple Watch

Really is a necessity to be able to connect to a watch and use this when you can’t have your phone.

Doesn’t suggest frequent contacts or favorites

When starting a new message, I typically type the name of the person/group I want to message in the “to” field. The mobile app suggests everyone in my Exchange contact list - my company has abt a million employees in contact. So, “john” gets me abt 200 results. The app already knows the “john”s I have historically messaged, the ones I regularly message, and the one(s) I have favorited. Yet, it doesn’t use any of this info to improve suggestions, which is critical for mobile apps because we tend to use the mobile app (instead of desktop app) when traveling, in a hurry, etc. It’s been like this for years and I was hoping they’d fix it. Disappointing UX.
Show less

Notifications

Since the most recent update my phone has not been able to notify me of new messages. Normally the phone will notify me about any new messages but it hasn’t. I would have open the app in order to see notifications. Notifications are on and allowed.

Slow message sync

It takes a while for new messages to load.

Alternatives to Amazon Chime