Food Basics – 53 user reviews

Update is terrible

With the new update, creating a grocery list that gets cleared every time you close the app makes it essentially worthless. Not to mention to the value of moi points which is way less than any other grocery store chain. Love food basics but this is definitely a low point

Andrew74784883838

a month ago

Response from developer

Hello, we are sorry for the inconvenience caused by this situation. Could you please call us at 1866 638 0020 or complete the online contact form using this link: https://bit.ly/3Yxxnin? This will allow us to support you with a follow-up. We are excited for you to enjoy the amazing benefits of the Moi Rewards Program. The Food Basics social media team

Won’t open

Updated App doesn’t work. It doesn’t open.

JoMac05

a month ago

Response from developer

Hello, we are sorry for the inconvenience caused by this situation. Could you please call us at 1866 638 0020 or complete the online contact form using this link: https://bit.ly/3Yxxnin? This will allow us to support you with a follow-up. We are excited for you to enjoy the amazing benefits of the Moi Rewards Program. The social media team

Terrible Update

Cannot get through the entire flyer. Page keeps reloading and redirecting me to sign up for emails. This is since the recent update to add Moi Rewards…did they even test it?! Not impressed

Debbywithay

a month ago

Response from developer

Hello, we are sorry for the inconvenience caused by this situation. Could you please call us at 1866 638 0020 or complete the online contact form using this link: https://bit.ly/3Yxxnin? This will allow us to support you with a follow-up. The social media team

Useless

The app will not login or run since the Moi update. Please fix this

Reportingthisapp

a month ago

Response from developer

Hello, we are sorry for the inconvenience caused by this situation. Could you please call us at 1866 638 0020 or complete the online contact form using this link: https://bit.ly/3Yxxnin? This will allow us to support you with a follow-up. We are excited for you to enjoy the amazing benefits of the Moi Rewards Program. The Food Basics social media team

App doesn’t work after the new update

This app is useless now with the new update. Can’t login anymore with the constant spinning wheel. Worked fine before .

Nazes

a month ago

Response from developer

Hello, we are sorry for the inconvenience caused by this situation. Could you please call us at 1866 638 0020 or complete the online contact form using this link: https://bit.ly/3Yxxnin? This will allow us to support you with a follow-up. We are excited for you to enjoy the amazing benefits of the Moi Rewards Program. The Food Basics social media team

Food Basic, 45 Overlea Blvd, Toronto, ON M4H 1C3

Can’t select as favourite why????? Shows as being locked.
Please fix I’m not the only one hear that has asked the same question.

1 Upset Customer

a month ago

Response from developer

Hello, we are sorry for the inconvenience caused by this situation. Could you please call us at 1866 638 0020 or complete the online contact form using this link: https://bit.ly/3Yxxnin? This will allow us to support you with a follow-up. We are excited for you to enjoy the amazing benefits of the Moi Rewards Program. The Food Basics social media team

Hate the new design

This new version is so slow to open, esp at the store when accessing their wifi, it deletes my shopping list every time i close the app. I have lost the chance to gain points with the Moi program because the app no never opens for me at the store. grrr

koekamoe

a month ago

Response from developer

Hello, we are sorry for the inconvenience caused by this situation. Could you please call us at 1866 638 0020 or complete the online contact form using this link: https://bit.ly/3Yxxnin? This will allow us to support you with a follow-up. The Food Basics social media team

Shopping list defect

Items added to the shopping list while viewing the flyer are not retained when you exit the app and go back in. Terrible experience!

U R gay today

a month ago

Response from developer

Hello, we are sorry for the inconvenience caused by this situation. Could you please call us at 1866 638 0020 or complete the online contact form using this link: https://bit.ly/3Yxxnin? This will allow us to support you with a follow-up. The Food Basics social media team

not functional

cant search for items unless theyre in the flyer, the flyer refreshes automatically a few seconds after scrolling through it and sends you back to the top so you cant even read through all of it, shopping list doesnt save and deletes everything in the list every time you reopen the app

p1zzabagel

a month ago

Response from developer

Hello, we are sorry for the inconvenience caused by this situation. Could you please call us at 1866 638 0020 or complete the online contact form using this link: https://bit.ly/3Yxxnin? This will allow us to support you with a follow-up. The Food Basics social media team

Trash

It’s stuck on loading

Bob do ti

a month ago

Response from developer

Hello, we are sorry for the inconvenience caused by this situation. Could you please call us at 1-866-595-5554 or complete the online contact form using this link: https://bit.ly/3Yxxnin? This will allow us to support you with a follow-up. We are excited for you to enjoy the amazing benefits of the Moi Rewards Program. The Food Basics social media team

Food Basics User Reviews

Top reviews

Update is terrible

Response from developer

Won’t open

Response from developer

Terrible Update

Response from developer

Useless

Response from developer

App doesn’t work after the new update

Response from developer

Food Basic, 45 Overlea Blvd, Toronto, ON M4H 1C3

Response from developer

Hate the new design

Response from developer

Shopping list defect

Response from developer

not functional

Response from developer

Trash

Response from developer

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