It’s a load of s——
Their FAQ section says they won’t turn you away for a preexisting condition and that you can use the service for medication refills. Nowhere in the FAQ does it say “acute only.” Yet, when I tried to see a doctor for my preexisting mental health condition to get my meds renewed, they told me that they won’t see me because it’s “not acute.” This was after I spoke with a therapist from this app who told me to reach out to a doctor through the app to get my meds renewed.
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Great for urgent needs
The platform does what it’s supposed to do. Easy access to a provider that will provide necessary care.
No one’s there
Great support from my provider