The app is crash happy.
Using a iPhone 12pro max. This app continuously crashes when trying to make adjustments to smart charging schedule. No way I’d pay any money for this, let alone $200NZD!
Response from developer
Tap on the support button inside the app or email (apps@maadotaa.com) or use the support website listed in the AppStore. We cannot reach out to you from here because this is not a support forum.
Great support
Have enjoyed using this app for over a year now. Just had an issue connecting my Apple Watch as a key and contacted the developer. He responded within an hour, and the problem was sorted within 30 minutes. You just don’t get service like this anywhere else. Highly recommend this app
Brilliant - easily the best app for Tesla cars
Update after 5 years of using this app - This app is solid gold. It’ll track your spending on energy (including differentiating between supercharger costs and home energy costs.) Aggregate fleet statistics on efficiency (all models or a combo of S, X or 3), range and more - with your car’s efficiency highlighted in the data. You can schedule charging from the app (which you can normally only do in the car itself), and scheduled climate settings (which you can’t do at all in the standard app or the car.) Super good support. A load of features for the Apple Watch are also in beta release and it works very well. Plus dozens of other features too. Love it.
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Tracks our 3 and Y 👍
Awesome value with great features to monitor all your Teslas 😊
Monitor your range and battery health.
Too many features to list here. You won’t be disappointed with this App.
Monitor your range and battery health.
Too many features to list here. You won’t be disappointed with this App.
He Has My Back
I bought Stats shortly after getting my Model 3 RWD about five years ago, and still find myself touching it for one thing or another almost every day. I’m a bit of a data nerd, and thus enjoy going through its statistics and comparisons between how my car is doing in relation to the Stats fleet. And like Tesla software, Stats gets new features frequently. I’ve always been happy with Stats since day #1. But today I’ve come here to praise it for its customer service. I’d been banging my head against the wall trying to make use of a feature introduced a year or so ago. I finally gave up and sent a message to the developer. Much to my shock & surprise, I had an email from him about an hour later. After a couple rounds, he sent me a link to an Apple web page which exactly matched my problem to Apple’s solution. With this, I solved my problem in five minutes. This level of customer support, both in timeliness and with pinpoint accuracy, is unheard of any more. I’ve always shown Stats to people I know who have Teslas. Now I have an additional story to point out that this app is from someone who won’t hide if you have a problem with it.
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Fantastic Support
I had a login issue with the Stats app that was solved in minutes by the online support crew. Fantastic service!
A must have Tesla app; Excellent support
I have had the Stat app since I purchased my M3 in 2019. The app offers a lot of data and features (i.e. voice commands) which the Tesla app does not offer. It receives regular updates from the developer, so it gets upgrades just like our cars. I use this app in conjunction with Shortcuts app on iPhone to use voice commands with my Apple Watch to lock/unlock doors to opening my frunk/trunk when my hands are filled with grocery bags. It’s extremely helpful and is one if my favorite features. Since we just bought a new MY, I was so pleased that I can have 2 Stats widgets on my iPhone for each vehicle, side by side showing battery life and (interior/exterior) temperatures. Can’t have that with the Tesla app. Lastly, the speed for any support questions is excellent. I receive a response the same day, if not within a few minutes. (Thank you Ramin!) I highly recommend this app for any Tesla owner.
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M3LR User
The stats app is first class. It enables accurate records of kms kWh which I download into Excel. I know exactly my costs from grid super charger and home solar and savings made v previous ICE….substantial! Any queries or suggestions are immediately handled by support no delays whatsoever. I thoroughly recommend this app to all Tesla owners.
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Beware about subscription
If you initiate a trial and cancel and delete the app, you cannot do another trial period. You log in, it gives subscription options and associated trial periods, but it doesn’t start the trial that you select. It immediately charges for a subscription. That’s not the reason for the one star review. Customer service doesn’t help you with the no refunds. No satisfaction guaranteed. I decided to delete the app 2 days after “starting the trial” and found out I was charged for the year. Stats customer service defers to apple. Apple defers to stats app. We have to make sure apps with subscription models have exceptional customer service. This one is pretty useless.
Update: I emailed and explained the situation to the developer and why this happened. I’m not trying to freeload. Genuinely wanted to see it head to head against another app. Instead of a resolution, they respond to this review implying I’m trying to avoid paying for the app by reusing 1 week free trial. It’s even more obnoxious than I initially thought. Legit apps don’t have to blame unsatisfied customers. Complete trash.
Update: I emailed and explained the situation to the developer and why this happened. I’m not trying to freeload. Genuinely wanted to see it head to head against another app. Instead of a resolution, they respond to this review implying I’m trying to avoid paying for the app by reusing 1 week free trial. It’s even more obnoxious than I initially thought. Legit apps don’t have to blame unsatisfied customers. Complete trash.
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Response from developer
AppStore does not allow you to keep using the apps for free by deleting the app and using the trial period multiple times. That’s true for all apps. Obviously, if that was permitted no one would ever pay for an app that has a trial period. So you are giving a 1-star rating to the app because you find it useful but you don’t want to pay for it. Another fact about AppStore: Apple handles all transactions with the AppStore. We indicated that to you when you contacted us. Developers do not have your financial information and cannot issue refunds. A quick google search confirms that.
An Extremely Comprehensive App
For what this app delivers no, it’s not costly or pricey!
The developers provide a wide dataset from five menu plus links to other services. First display your battery energy level, estimated range, rated range. When charging you’re shown time to completed and charge rate. Among other useful vehicle data. This is a well balanced arrangement of information concerning your vehicle, I can’t emphasize that enough! Here’s where I have my greatest concern, which I’ve expressed to the developers. Even though the app display charging statistics at time of charging it won’t log that data until after the vehicle has been unplugged and driven. That concern has been addressed and corrected to reflect when charge was done. That was then, now app display charging data as it happens. I’m very pleased with that update, thanks to the developer for considering this well rounded update. He is constantly listening to the app users and taking useful suggestions and improving functionality! Saving that last ⭐️ for when he truly squash any concern I may yet have. Above all I fully recommend you look closely at this app. You are getting so much and it’s still growing.
The developers provide a wide dataset from five menu plus links to other services. First display your battery energy level, estimated range, rated range. When charging you’re shown time to completed and charge rate. Among other useful vehicle data. This is a well balanced arrangement of information concerning your vehicle, I can’t emphasize that enough! Here’s where I have my greatest concern, which I’ve expressed to the developers. Even though the app display charging statistics at time of charging it won’t log that data until after the vehicle has been unplugged and driven. That concern has been addressed and corrected to reflect when charge was done. That was then, now app display charging data as it happens. I’m very pleased with that update, thanks to the developer for considering this well rounded update. He is constantly listening to the app users and taking useful suggestions and improving functionality! Saving that last ⭐️ for when he truly squash any concern I may yet have. Above all I fully recommend you look closely at this app. You are getting so much and it’s still growing.
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Response from developer
Thanks for all your feedback. You certainly contributed to improving the app. More new features are coming!
