Leave a Review ParkSavannah
Easy to Use-But Hard to Get Glitch Refund
I am NOT a tech-savvy person, but this app was easy to use… until I was double-charged on the same day for the same spot. I have been trying to reach a human being since March, & it is now May 1st! After reading the Terms & Conditions, emailing & calling as instructed, & never getting ANY responses… I finally had to start threatening to dispute the duplicate charge before getting ANY attention from anyone. I have now been told I will get a refund check in 14-16 days. Just an FYI-I WILL dispute it on Day 17. Too much runaround from a seriously defective system that completely ignores its customers. SHAME ON YOU, City of Savannah!Show lessCrombieMom
App appears to work well but no Apple Pay.
The app appears to work well. Parking spaces are sometimes on the sidewalk and it seems always within the “square” where the car parks. The app unfortunately does not give a way to pay without saving the credit card. I don’t care if this never leaves this app.. the card should never be saved within the app. The second thing I had an issue with is that Apple Pay could not be used to pay. This absolutely should be the default for all iOS apps. It has been around forever. There is no reason to not use it. It is by far the safest way to pay.Show lessbippy_b
St. Patrick’s Day Mess
I went to Savannah for St. Patrick’s Day weekend and had to download the app, no big deal, however, I initially parked somewhere on the along the parade route. Apparently if I had not looked at the route map myself and moved my car, it would have likely been towed causing major headaches for me. A simple in-app/pop up message telling me to make sure my car can’t be there during these dates/times would have fixed this issue. This is not ok considering how many people come to visit Savannah from out of town and might not be super familiar with the parade route. I’ve had to download other parking apps while traveling for work and been warned of the possibility of getting towed, the hours a garage would close and I wouldn’t be able to get my car, etc. so I know this is possible.Show lessAsh_suas