ToYou User Reviews

ToYou: Fast Delivery Service

Aram Meem LLC

Food & Drink

Reviews Summary

Positive highlights

🤝

This app hasGreat customer experience

🚀

This app hasFast delivery

💰

This app hasAffordable delivery fees

🤖

This app hasHelpful chatbot support

📱

This app hasEasy to use app

🛒

This app hasWide selection of restaurants

Negative highlights

🚫

This app hasUnreliable service and frequent order cancellations

🤖

This app hasLack of human customer support

🕰️

This app hasDelayed and long delivery times

🚫

This app hasMissing or incorrect order items

💳

This app hasIssues with payment and refunds

🚫

This app hasTechnical issues and app crashes

🚫

This app hasRude and unprofessional delivery drivers

Top reviews

Most RecentHighest RatedLowest Rated

Receive 10% of the order and pay full amount

Used the app for the first time in Medina. Ordered 10 sandwiches and the delivery person came with one only. I pointed out this the wrong order. Wasted over an hour on phone with customer service- multiple people promised rapid resolution. They instructed me to take the order and that they will refund the full amount. I took the order but then they declined and they said you took the order so your not eligible for refund. Another 30 minutes wasted on phone - rep said I can’t take any action because it’s a different department. First and last time for me here.

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adnanmed

8 days ago

Response from developer

Hello, please provide us with your name and mobile number registered with the application on the following link feedback.toyou.io so we can look into the details immediately💙

اسوء تطبيق

اسوء تطبيق توصيل

عدم انظباطية بالوقت اطلاقاً .

خليفه الميموني

13 days ago

Response from developer

مرحبا، يرجى تزويدنا باسمك ورقم الجوال المسجل بالتطبيق على الرابط التالي feedback.toyou.io حتى نتمكن من النظر في التفاصيل على الفور💙

One of the worse delivery apps

They are as bad as hunger station. If you are lucky enough to get a customer service person they are all incompetent and copy paste pre written text even if it’s their mistake they will not refund you.

Jennkaa83

a month ago

Response from developer

Hello, please provide us with your name and mobile number registered with the application on the following link feedback.toyou.io so we can look into the details immediately💙

Great app great facilities

👍 in Saudi Arabia fast & reliable so overall great app to use

Alawi Jawdet

2 months ago

Response from developer

Thank you so much for your wonderful review and for choosing ToYou! Customer satisfaction is always our top priority🙏

الطايف

الاسعار غاليه

ام حموووود٢٢٢

2 months ago

Response from developer

أهلاً شكراً لتقييمك تطبيقنا 5 نجوم💙. عروضنا كثيرة ومتجددة دائمًا وتقدر تطلع عليها من التطبيق📱 وعشان تعرف جديدنا أول بأول، تابعنا على حساباتنا على مواقع التواصل الاجتماعي😉

Worst delivery co I have ever come across

Terrible co with terrible customer service. Just deleted them today

Harism2001

3 months ago

Response from developer

Hello, please provide us with your name and mobile number registered with the application on the following link feedback.toyou.io so we can look into the details immediately💙

Bad service

Bad service and poor customer service

Ahmed Binsaad

4 months ago

Response from developer

Hello, please provide us with your name and mobile number registered with the application on the following link feedback.toyou.io so we can look into the details immediately💙

Bad service

اسوأ تطبيق على الاطلاق الاكل يوصل بحاله مو كويسه ولا يردون خدمة العملاء الا بعد ساعات ولا في تعويض على اي خطأ

OmDno

5 months ago

Response from developer

حراميه

انا طلبت اكل، انتظرت ساعه بعدين كلمني السواق و قال اخذ الطلب الغلط، بعدين ما رجعو كل فلوسي الي دفعتها، كلمت ال support و قالو بيشوفون حل، و سحبو علي. انصحكم تروحون برنامج ثاني

Abdullah1232e

5 months ago

Response from developer

Extremely disappointed

I am extremely disappointed with this app. It is a complete failure and shows no regard for its customers.

To make matters worse, when I tried to make a purchase, I was charged incorrectly and never received what I paid for. I suspect that this app might even be fraudulent, as it seems they are more interested in taking your money than providing a useful service. I highly recommend avoiding this app at all costs.

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Noorah33

5 months ago

Response from developer

Hello, please provide us with your name and mobile number registered with the application on the following link feedback.toyou.io so we can look into the details immediately💙