Leave a Review HK Connect
Love HK! But don’t waste time on the apps.
I love my HK Onyx speaker! I’ve had so many compliments, friends have even purchased speakers after hearing mine. This app (and other HK apps) are useless. So disappointing coming from such a high quality, well known brand. I’m rating this app 1 star. Would be 0, but that’s not an option. (They should probably just take down the apps)Show lessDFViator
Expect far better
2 brand new Onyx 4s and an mini... app would not connect but iPhone via its own BT and YouTube fine??? Why does this not work??? Far cheaper speakers out there with apps that run fine... looking through the app it doesn’t look like it does much anyway. No audio controls?? Come on HK2 Door Fun
Won’t connect!
Is there a reason we pay premium for your products when you can’t even get an app to work with them?! There’s far cheaper alternatives that can achieve this! I’m trying to connect to my onyx studio 5 and it won’t even see it, even though I’m connected and playing music?! Sort it out!!Vezzed76
App will not work
I love HK gear and have an older Onyx which lead me to get newer models so that I can link them. What a disappointment when I got two new Studio 5 models and the can not connect. Sending them back because app does not work at all.kevi kev 82
APP is of NO use at all.
After reading all of the reviews, most negative, I still gave the app a shot. Let me say for starters that I absolutely love my Onyx 4. It’s been amazing since the day that I purchased it. The app is unfortunately another story. I’m a “tech head” and can basically trouble shoot anything and get it to work. But the HK app definitely needs further development. After MULTIPLE strategies to get the app to work, I am still unsuccessful. I have reset the speaker, reset the Bluetooth, reset the phone, and numerous other techniques. The app still has not “found” my speaker and after multiple attempts nothing has worked even though I no issues playing music (which sounds amazing on my Onyx 4). I will always be an HK fan for the hardware, but the app is basically useless. Obviously, some people have gotten it to work and I applaud their accomplishments. But having “some” people find success and the rest get absolute failure is not a good ranking to say the least. I hope the developers address the issue and make this app work for all of their loyal HK owners.Show lessAnkhsunaten
Definitely does not work
The app does not find the speaker whether it is paired or not. I let the app search for a really longtime after TURNING OFF all my other devices. It kept on searching for almost twenty minutes.
Then, after the first pairing of the speaker to the iPad, the speakers (I have two) NEVER showed up on the Bluetooth scan again.
The speakers sound great when plugged into the device directly, but nope they truly don’t work as Bluetooth. And of course I have no way of knowing if they would work as a system since they don’t show up in the scan or the app!
What a disappointment. I DO NOT want a complicated home sound system in the house and this CONCEPT was a great solution. Alas, it’s just a concept.Show lessSoundyQ
Sucks
Can’t pair my hk 4 with hk5sH8R GANG
NOT Compatible with Onyx Studio 4, 5 or 6
I purchased two OS6 to set up as stereo on recommendation from retailer.
When I tried to set up using HK Connect, was stuck with a forever revolving screen so rang Harman support who discovered-for himself as well-that this app no longer supports Onyx Studio 4, 5 or 6!
As he took five minutes (of my life that I’m never getting back) to be advised of this by his manager, I can’t blame the retailer for being unaware that this was the case, but am returning one of my speakers with an update today!
Poor show Harman!
You could easily make it clear on this app that the latest THREE versions of this product have no app support and are not able to be used as stereo or surround sound- unlike the oldest product in the range!!??Show lessoz_den
App never connects to speakers
Bought 2 speakers, brilliant sound. The App never connects despite being next to them.DH37RERA
Absolutely hopeless.
Why not fix the issues which are pretty well detailed in these reviews. Sure it sounds like a great app, for me it was the ability to run 2 speakers in stereo. But I’ve tried everything, it simply doesn’t work, dropping out, disconnecting, distorted sound, crackling in one channel, volume jumping up and down randomly.. it’s hopeless. Please fix this, may as well as you’ve already gone to the trouble of making a beautiful speaker.Show lessany waves about?
