Leave a Review HK Connect
Great speakers, terrible app
First of all let me say that the Onyx Studio 4 is my favorite speaker I’ve ever owned. However the support from this app is horrendous. Barely ever recognizes I’m connected to the speaker let alone serve its only actual purpose- switching to stereo mode. If it even works it takes forever and glitches out. I absolutely love the atmospheric effect of stereo audio and wish it was stable. HK also seems to have dropped support from my speaker as they don’t receive updates to fix these issues. Really wish this app worked, making the speaker experience flawlessShow less8738768716387591763
Possible fix?
I had been having trouble connecting 2 onyx 4 speakers in stereo mode. Just did a hard reset to speakers (press + and Bluetooth button), deleted both from phone Bluetooth. Turned speakers back on (firm push on the button), connected back to Bluetooth and they are working!Clconk
A bland and mostly non-functional experience
The app claims few features, none of which I’ve been able to test after the latest update, because it cannot connect to my speaker anymore.
When it was able to work with the old version, it lacked any customisation, and was an extremely bland experience.AnonymousHatesPandora
To create a serious app is child play
I do hope the 5 year old that developed this app was paid the correct amount of jelly beans.
Buyers won’t be happy and definitely won’t be buying HK again.
I will go as far as to say I will be telling 40 people on the instructions that tell 40 people and so on and so on until, sorry guys no more business.
Pull your finger out or face the consequences.Show lesssOnIaM971
App fails to deliver
I have (2) Onyx 4 speakers and the app does not hold the “Stereo” setting at all and reverts back to “party mode”.... this is unacceptable and has issues for over a year with no “update” to rectify it... if you want a good “mono” speaker, this is a great speaker... but if you want “stereo” audio, DO NOT BUY (2) of these speakers as the app is the only way to get “stereo” sound and it fails for EVERYONE... VERY disappointed:(Show lessHowled
No EQ?
The sound on he Onyx 4 is fine. But from room to room, being able to EQ would seem to be a basic function through an app. All they offer are these three obscure functions.
If I have the phone in my hand to use the app, why would i want to use the speaker for it? Goofy.Jkers10
The app needs more!
There needs to be some sort of equalizer or even some very basic sound control within the app. This speaker sounds great without this control but would probably be even better if we could control treble and bass.jimmytx67
Will not connect to speakers.
Please update and fix this app. I very much would like to use the stereo features. App will not even connect to speakers, even while connected and actively playing music.CannaVenger
App won’t detect speakers update the app please
Ok first of all I like to say I usually don’t write any reviews but I make an exception when either I’m happy with the app or annoyed by how it lacks to offer what is claim to do.
Ok here are the issues I have with this app:
It fails to detect my speakers even though both are on and pair with my phone
And when I tried to connect both together that doesn’t work either
Second thing I’m concerned is what kind of developers do you have working on your app?
It has only been updated twice and one of those updates was to the license agreement and the second time to the UI and it took six months between both Jesus lord are you serious?
However it fails to work at least on my experience I would love to rate it 5 even 10 stars if it would deliver what it was supposedly made for unfortunately I’m so disappointed and since I can rate it 1/2 star or less I’m rating it only one starShow lessGlide818
Was great but not any more
I usually don’t write reviews but this app was great when I first downloaded it. I liked being able to check the battery on my speaker. But lately the app hasn’t been able to connect to my speaker even if I’m connected listening to music. It just keeps trying to discover my speaker and can’t find it and keeps telling me how to connect to it.Show lessa2thompson
