Leave a Review LinkBluCon
Frustrating and FAILS
Your LinkBluCon app is useless if the equipment it is designed to work with doesn’t work as it is supposed to. I went for months not being able to use the NightRider because you failed to upgrade the device to use FreeStyle’s with an expiration date after 9:40:2023.
Now either it has failed and you are reluctant to admit. I have tried all of the suggestions you have sent and none worked.
The NightRider is essentially a piece of junk,Show lessNCMom 1964
Developer Response
Dear NCMom, Now we support Freestyle Libre 2, Libre 1, Libre Pro available globally (including in the United States). If you are still not able to use it please send an email to contact AT AmbrosiaSys.com with following information NightRider BluCon Purchase date: Firmware version #: You can find this information on the "About" screen of the LinkBluCon app after connecting the BluCon to LinkBluCon app. It should be 8.7 or aboveFalse Advertising
I blew $150 on this thing, and it never worked. After going back and forth with support, they finally admitted that it does not support the current version of the Libre 2 sensor, even though it is advertised as compatible. In spite of this, they refused to offer a refund and just stopped answering my emails.Show lessneo979
When it works it’s great
I bought mine over a ear ago. Right out the box it worked fine with my iPhone 13 Pro Max phone. I use this with a Libre 2 sensor. I did try using the Libre Reader device. The Reader worked fine as long as I remembered to take it with me all the time. I would forget it on my way to work out picking up lunch somewhere. I went back to using my phone app and wanted something that made the Libre readings send to my phone like the Dexcom does. My insurance refused to give me the Dexcom option so I bought theBluCon Nightrider to try back in 2021. It worked great for all of 2022. Since March of this year I have had issues with it not connecting to my phone or it will connect but not show any of the readings from my Libre2 sensor. Sometimes the Libre2 sensor stopped working so I would remove it and put on a new sensor. The BluCon still doesn’t work all the time still. It’s out of warranty but support has been great working with me. Reboot your phone and disconnect Bluetooth and have it forget the BluCon then restart your phone, put a new battery in the BluCon then reconnect it and the Libre2 sensor and pray the BluCon works. It doesn’t till after the 6th time if I’m lucky. It knows when the 1 year warranty runs out.Show lessimnoAng33l
Developer Response
Dear Ang33b, We regret any inconvenience you may have experienced. Kindly get in touch with our support team, and we will be more than happy to assist you. While our warranty lasts for 12 months, our commitment to our users goes beyond that. Many have continued to use our product successfully even after 4 years.