Frustrating and FAILS
Your LinkBluCon app is useless if the equipment it is designed to work with doesn’t work as it is supposed to. I went for months not being able to use the NightRider because you failed to upgrade the device to use FreeStyle’s with an expiration date after 9:40:2023.
Now either it has failed and you are reluctant to admit. I have tried all of the suggestions you have sent and none worked.
The NightRider is essentially a piece of junk,
Now either it has failed and you are reluctant to admit. I have tried all of the suggestions you have sent and none worked.
The NightRider is essentially a piece of junk,
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Response from developer
Dear NCMom, Now we support Freestyle Libre 2, Libre 1, Libre Pro available globally (including in the United States). If you are still not able to use it please send an email to contact AT AmbrosiaSys.com with following information NightRider BluCon Purchase date: Firmware version #: You can find this information on the "About" screen of the LinkBluCon app after connecting the BluCon to LinkBluCon app. It should be 8.7 or above
False Advertising
I blew $150 on this thing, and it never worked. After going back and forth with support, they finally admitted that it does not support the current version of the Libre 2 sensor, even though it is advertised as compatible. In spite of this, they refused to offer a refund and just stopped answering my emails.
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When it works it’s great
I bought mine over a ear ago. Right out the box it worked fine with my iPhone 13 Pro Max phone. I use this with a Libre 2 sensor. I did try using the Libre Reader device. The Reader worked fine as long as I remembered to take it with me all the time. I would forget it on my way to work out picking up lunch somewhere. I went back to using my phone app and wanted something that made the Libre readings send to my phone like the Dexcom does. My insurance refused to give me the Dexcom option so I bought theBluCon Nightrider to try back in 2021. It worked great for all of 2022. Since March of this year I have had issues with it not connecting to my phone or it will connect but not show any of the readings from my Libre2 sensor. Sometimes the Libre2 sensor stopped working so I would remove it and put on a new sensor. The BluCon still doesn’t work all the time still. It’s out of warranty but support has been great working with me. Reboot your phone and disconnect Bluetooth and have it forget the BluCon then restart your phone, put a new battery in the BluCon then reconnect it and the Libre2 sensor and pray the BluCon works. It doesn’t till after the 6th time if I’m lucky. It knows when the 1 year warranty runs out.
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Response from developer
Dear Ang33b, We regret any inconvenience you may have experienced. Kindly get in touch with our support team, and we will be more than happy to assist you. While our warranty lasts for 12 months, our commitment to our users goes beyond that. Many have continued to use our product successfully even after 4 years.
Could easily be a 5star product if it worked as it claims for more than a month.
First and second sensors worked flawlessly. The 3rd sensor would not be read by the Night Rider transmitter. Also a 4th I was forced to use that next day because the other sensor was ruined. So now I’ve lost a very expensive sensor and have a tool I can’t use. Ambrosia customer support is greatly lacking
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Very help
When you have problems
They are very slow in responding to you help you
When you have diabetes it is really nice to have this working
You can only email them
Can’t talk to them every to get the problem solved
I have 4 of the BluCon nightrider
Same problems all the time
They are very slow in responding to you help you
When you have diabetes it is really nice to have this working
You can only email them
Can’t talk to them every to get the problem solved
I have 4 of the BluCon nightrider
Same problems all the time
Zero Stars
Bought this horrid product, begged tech support to fid it. notjing but constant errors. I sent no less than 30 emails to support, and even got someone on the phone once..
I tried to return it from the beginning, but they do not refund anything they say they accept returns, but in practice they do not. They stall you and string you along until you can no longer dispute the charge on yoru credit card, then keep your money.
This is a terible product, and a terible company.
I tried to return it from the beginning, but they do not refund anything they say they accept returns, but in practice they do not. They stall you and string you along until you can no longer dispute the charge on yoru credit card, then keep your money.
This is a terible product, and a terible company.
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Don’t buy a blucon
It’s been only a week (maybe even less) and it been a horrible experience. Frequently receiving error, bugs, bad reading, bad support from blucon and more! I regret buying it.
I will take my loss and go with bubble mini.
I will take my loss and go with bubble mini.
New Version
Deleted old app and reinstalled didn’t download, keeps telling me to update
Very unreliable
Like others have said, I want this to work because a CGM is such a useful tool but this product and app just don’t work well enough. Connectivity and accuracy of reading are still the main issues imo.
Fixed update of Jan 27/23
My BluCon has been searching for my Libre 2 since the new update of Jan.27/23
There goes another battery… and it’s still not connecting even after deleting app, reloading it.
I am regreting spending the money on what I thought would be a useful tool. Do not purchase.
There goes another battery… and it’s still not connecting even after deleting app, reloading it.
I am regreting spending the money on what I thought would be a useful tool. Do not purchase.
