Leave a Review Brightwell
The Absolute Worst
Terrible app, terrible customer service, terrible support, ripoff fees, late salary payments. I’m seriously considering. Leaving a job I love because I’m paid through Brightwell.Harbourgrand
The worst login procedure….
Im trying to login to my own account and im doing for more than 10 times, and if you try to login after you woke up in bed, it won’t recognize you either, if the light is not right, you will never gonna get in to your account, this apps require you a studio shot picture just to allow you to login. Thank you very much…….Show lessryann,gian,sophia
The worst of all times - not able to use own money
After blocking my card for suspicious activity two days before an international flight, I didn’t receive a replacement card because there is no tracking number for it and they tell you to wait to get back onboard after 75 days vacation to get a new card. They simply don’t update you about the card. Meanwhile during Christmas and NYE I was not able to transfer funds or purchase not even when they provide temporary access. The transfer funds icon keeps inactive. Most of the time the support takes too long to answer and sometime don’t even respond to your complaint. It’s really disappointing.
I believe this company has no good structure to deal with such situation. It’s been more than one month so far trying so get access to my own money. I can’t even transfer to another private account. I recommend companies to switch services to their crew members because this is not the first time I have problems with Brightwell.Show lessBunnymanBR