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Please fix the Bluetooth connection for vehicles. It plays music or podcasts over the Britbox show.gmoore0664
Disappointed
Very few quality programmes and most of them are or were on YouTube for free.Worst Programming
Offer offline viewing
Updated review - July 2024 - so Britbox announces a price increase yet they still don’t offer downloading for off line viewing like Disney and Acorn …………. This should be a given !! 🫤
Feb 6, 2022 Please offer download option so that we can watch off line ………thank you Well Acorn TV just announced that you can now download shows to view off line so I just subscribed………. When you decide to offer this service I will gladly sign up with Britbox also Until then Acorn TV is t he service for me !!!Show lessBigmamatp
Password glitch
I’ve been experiencing issues with streaming on my Apple TV for a while now and I’ve finally cut off my subscription. All I get is response from Britbox saying the developer knows about it and they are fixing the prob
Isn’t it peculiar how they sure do flawlessly take subscription fees without a glitch but their team can’t fix forcing the viewer needing to input their password Every Single Time we wish to watch a show? It’s troublesome since I’m bingeing Vera currently. Who else is experiencing this trouble? My device is up to date with latest version. I’ve uninstalled and reinstalled Britbox app shut my TV off turned it back on. I’ve done all the necessary troubleshooting on my end and still I’m experiencing the same problems. Now it won’t recognize my unchanged password that I’ve used since day one I keep getting put on a repeat to input my password over and over and over and over and over and over.Show lessRembranto
Developer Response
Thanks for letting us know, our developers are aware of the issue and working on a fix.Functional, needs refinement
If you set the app playing and leave it alone, it’s great. It plays, you can find stuff okay. The selection is small but has some good stuff- as it says on the tin.
However- the service does have some quirks.
Sometimes if you pause playback, or skip left or right the episode starts playing again from the start, not where you left off.
There is no way to stop it playing the next episode- a toggle button in settings would be awesome.
No way to have separate favourites lists- multiple users in the same household are not catered for.
Casting works intermittently- sometimes it appears to be connected, but both devices have a black screen and the sound is coming out of the casting device only, not the receiver.
The ‘continue watching’ section sometimes does not populate on the Home Screen, or the Home Screen does not load at all until you restart the app.
Using on iPad Pro, iPad 8 and iPhone XS. Some of these issues (all but casting) appear on the web version too.Show lessFelis Lupin
Useless on AppleTV
January 2021. If you’re going to use this app on a TV it’s now somewhat stable. On an iPad, forget it. What a piece of junk. It forces the Home Screen into portrait mode and then when you select a program it will finally switch to landscape mode. No thought to look and feel? Next it will sit their with a spinning arrow for an inordinate amount of time. It appears to be downloading or caching the entire show before starting. February 2020 update: works fairly consistently on iPad. On AppleTV4 (latest) it frequently crashes. “Could not load BritBox, network error - Retry” gets stuck on the screen and the only solution is to delete the app and reinstall. May 2020 update. Crashing on AppleTV4 has gotten to the point the app is unusable. Almost a daily occurrence now that on loading the app, the usual BritBox could not load - retry error comes up, but now it does that with the previous viewed content blurred out but still running in the background. When is this going to get fixed!!??
November 2023. Things stabilized for a while but this application is the only streaming service I have that continues to be glitchy. When will you provide an app on a Samsung latest gen tv that works. I have to continually reinstall this app or stop it because it keeps pausing and spooling content and go watch on another device. No other streaming app behaves this way and I have a gigabit internet feedShow lessSiddney01
Developer Response
Hello, we are so sorry to hear that. Can you please reach out to us on support@britbox.com and mention this review? We will look into this right away and help you resolve this issue asap. Thanks for being a subscriber and we appreciate your patience!Price Hike for a service that barely works?!
maybe they can spend the extra $1 from everyone to make a platform that operates the way it should… when i try to choose a program i have to go back and forth *hoping* it will land on what i want as one click of the remote arrow = one to five spaces moved. the app regularly kicks me out MID-EPISODE and signs me out as well so i have to go over the whole process of signing in again - sometimes several times in an evening. want to FF or REV a few seconds? good luck there too, the control is so laggy and jumpy i wind up going 10 minutes back instead then forward past where i was to begin with. really guys, it’s not worth the $7.99 you are currently charging because of the bother of actually getting around (or being allowed!) to watching anything on this horrid app. that’s my iphone AND my roku tv. and before you blame it all on my devices, as is the custom these days, know that that excuse holds no water as it is on you to keep your product functional with the current times.Show lessohnoyoudidnt!
Developer Response
We appreciate the feedback, BritBoxer. We strive for continuous improvement to better entertain you and all our fans! So, we’ve passed on your feedback to our leadership team. We will retain your comments for use in future decisions about the service.A bit glitchy and basic.
Use it a lot and love the variety of shows. Quite regularly though if I have to exit mid show to another app, it crashes with an unknown error and even when I close down the app and retry many times it won’t let me continue playing. Also would love it to switch off screen automatically when inactive…if I get called away mid show, come back to a flat battery from the screen being left on.Show lessMine2030
Changed my mind
I’ve been watching a great show “Silent Witness” (absolutely amazing really) on here but I think I’m going to cancel Britbox and pay for just this show that’s how annoying I find not having PIP. This is literally the only streaming service that doesn’t have Picture in Picture and it makes zero sense. And I’ve seen comments from older reviews where they respond and say it’s “coming soon” from a while ago and still nothing. Safe to say that I think they were lying because there still is no PIP in app and I really don’t wanna wait a month or even a week really of using this app without that feature. Absolute shame because I wanted to gift this to another friend who’s into British procedurals but I think Acorn would be the better bet.Show lessVanny1900
Great App, Lacking Feature Parity with Other Streaming Apps
I really enjoy BritBox and they have a great selection of material— I really enjoy their catalogue of cozy mystery shows and panel comedy series. I find it very frustrating, though, that Picture in Picture (PiP) doesn’t exist with the app. My other complaint is that pickup can be glitchy when you navigate away from the app and then return - sometimes it will buffer a bit and then pick up where you were, sometimes it will start from the beginning. Together the lack of PiP and the pickup timing are very aggravating. A less important gripe: sensitivity for playing an episode is very high, and I’ve started episodes easily by just scrolling past them, which can mess up “continue watching” for a given series.Show lessPeachTreeWaffle
