Leave a Review BritBox
Could be a whole lot better
Good content, but lousy app. Conked out again today. After a long search I found the help line only to discover they had technical difficulties, but were working on them. A simple message on the screen would have saved me time and frustration. The menu must have been invented by Rip van Winkle, asleep for the last 20 years. For instance when you watch something they put in under a menu item called Watchlist. It should be called Continue Watching or Already Watched like every other streaming app. Watchlist should be reserved for something you’d like to watch in the future. Despite that, Watchlist actually sometimes misses something I’ve watched. Occasionally it tries to make me log in again despite the fact that I pay for the service in advance. An uninstall and re-install fixes it, but a sheer waste of time.Show lessDickdickson789
Great shows... lousy app!
I’m still in the trial period and want to have access to the shows but the app is such a hassle! It’s poorly organized. Shows are difficult to find. The series I’m currently watching does not show up on my list. Every time I pause for too long it goes back to the Chromecast pictures, just like Netflix, but when I’m ready to watch again there is no way to resume and I’m unable to find the show without doing a search. Then when I start again the app does not remember where I was and starts over at the beginning. I have to manually locate where the show was paused and if I was using closed captioning I must restart that as well. Sometimes the Chromecast icon is nowhere to be found and will only show up if I first start streaming a Netflix show or delete the app and reload it. This is a great idea for an app but it clearly needs some serious work!!!!!Show lessAlfryed
Need better navigation system!
Honestly it’s one of the worst apps I’ve ever used! The navigation system on both iPhone and Apple TV are horrible! Once I’m done watching classic doctor who, I’ll stop using itupir_k
Chromecast is broken in latest update and very limited series
App crashes when asked to cast after this last update. Moreover, series like the Atkinson Maigret used to promote it is just one series or two programs. Other titles have only some of the series available.Jay-Dog
A bit rough around the edges
Wonderful selection, worth it for me just to get access to all the old Doctor Who episodes.
Streaming works fine for me, and I’ve more than gotten my money’s worth from the subscription fee. But there are some rough edges in the app. For example, in trying to catch up on classic Doctor Who, where stories may span several episodes, there is no indication in the app as to which episodes have been seen. And there’s no “binge watching” feature: in most apps that stream series, you have the option of continuing immediately to the next episode; but not here. It wouldn’t be so bad if the app repositioned the list to the episode you just saw; but no, it goes back to the beginning and you have to scroll back to where you left off.
Of the two, I would most want to see some mechanism for tracking which episodes have been seen. A progress bar at the bottom of the screen shot would be nice.Show lessTad Davis
Terrible App, Good Content
I really want to love this service. I’ve waited for something like it for years. But the app just does not work. It is poorly designed and it crashes often.
At some point, in every show I watch, the app crashes. Worse still, when I relaunch the app, it doesn’t remember what I was watching. When I find the show and episode, it doesn’t remember where I left off. I have to scan the episode until I find my place and cross my fingers that it doesn’t happen again. Unfortunately, it often happens several times in a row.
If this isn’t resolved soon, I may have to cancel. It’s a shame, because, from looking at other reviews, this seems to be a persistent problem, and resolution seems unlikely. Even without the crashes, the app would be a soft 3 stars, for other UI problems, but crashes for a paid service are not acceptable.Show lessB Belew
GREAT Classic TV
I was stationed at RAF Upper Heyford many years ago and while there I fell in LUV with British comedies and murder mysteries. For years, my local PBS station was the only place I could watch some of my old faves...until (Netflix and) BritBox!
This app has a good variety of comedies, mysteries, dramas, etc., and I’ve had no problems streaming with or without WiFi.
I do have a better experience suggestion: it would be really helpful to have the ‘Up Next’ feature like Netflix so when one episode ends, within a few seconds the next one begins.
A couple of requests: there are so many crazy funny comedies that would be great additions — shows like Open All Night, ‘Allo ‘Allo, Yes, Minister, Last of the Summer Wine, Waiting for God, May to December, Dad’s Army and You Rang, M’Lord. A few really good mysteries to add to the current library: Murder in Suburbia, Foyle’s War, The Inspector Alleyn Mysteries, The Avengers, Special Branch and The Saint.
If you like watching British classics mysteries like Agatha Christie’s Poirot and Prime Suspect and comedies like Are You Being Served, As Time Goes By and Blackadder, then I highly suggest you check out the 7-day FREE trial. During my FREE trial I discovered a few new shows so I decided to subscribe and I’m very glad I did — I’m really enjoying having all the time access to some of my favorite British shows!!!Show lessLaDanaWendy
Good Content, but sign in issues
I am a huge Brit tv fan, and luckily live in DC metro area where we get a unique PBS channel, WETA UK showing 24 hour Brit programming. Even though it's wonderful, I also subscribe to Acorn, and now BritBox to round out my options with very few duplications. However, I have had to sign out and back in every day to access BritBox as I am prompted with " invalid token". This is got to be resolved soon. Support suggests to sign out and back in, duh,... I get that, but every day? UPDATE...I've adjusted my rating to 5 stars after sign in issues resolved. Britbox app support contacted me to confirm their update corrected my issue. Barely over a week new, and already more content. I haven't used any other apps all month! Very Happy!!
Edit/Update Several months on and I'm still loving this app!!! No longer any sign in issues.
I've learned that 95% of the classic Doctor Who episodes that are NOT available on BritBox can be watched on Dailymotion, although some are animated.Show lessmerman_93
Great app, bandwidth issues for me
Beautiful app works great with Apple TV v4. Wonderful alternative to the cable options when traveling. We would have kept using, but the bandwidth in our house is not fast enough to load the content without serious buffering issues. -no trouble with other streaming service. The only criticism would be that the seasons button (to select other seasons) of was not obvious at first, but delighted that the content was not abridged to limited seasons. We never even reached for the DVD's we brought with us on holiday because the app worked so well. Great alternative and lots of content. Again, just bandwidth issue for us.Show lesslittle Gilligan
Needs an update to fix bug issues
This app could be better. No, it needs to be better when people are shelling out their money every month to it. Until now the only issue I had was that there is no fast forward or rewind button when casting to your TV and often times the app won't remember where I left off on an episode of a show so that option is needed. Now I have to deal with crashes. It works perfectly when watching the first episode of something but the moment I try to load up the next episode it crashes or freezes 15 seconds in. I don't want to cancel my subscription but I don't see how it's worth keeping if I can't actually enjoy watching the shows. Come on guys, you can do better.Show lessDe,ann
