Viome User Reviews

Top reviews

Thank you Viome

I am so grateful for this company for providing us with the tools to not only educate ourselves about our own health but to also provide helpful action items that help improve my health and takes the guesswork out of the equation.
When I got my results I was shocked to see that literally my whole current diet was on my avoid or minimize list then again I am not surprised because my digestion, skin and health is a mess. I am now slowly working on changing my diet and I can’t wait to get retested again to see my health improve
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Buyer Beware! Sample incorrectly processed

I purchased a full test kit and completed all tests as directed. After paying $100 shipping I was advised 3 weeks later my blood sample was not able to be processed. I was offered a completely new test kit despite the fact both stool and saliva samples were processed correctly, however Viome refused to pay for my shipping back. Given the sizeable cost of this test kit, the least they could do is pay for my second round of shipping given the error is on their end! I refuse to be an extra $100 out of pocket for their mistake and so have requested a refund in full. I will be taking my business elsewhere.
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App isn’t working?!

I was enjoying it until now the app won’t load? It loads up then just goes to an empty white screen so I can’t see anything.

Skeptical

There is a lot I don’t like about this. 1) I eat a highly anti-inflammatory diet but this test says I have a very low inflammation response. I also take probiotics daily and it says I have a 40 out of 100 gut health score. I don’t buy it. Also, broccoli and brussels sprouts contribute to “harmful microbial activity”? I’m just going to keep eating a diverse selection of vegetables, fruits, and probiotics and save the $150 a month to correct these suspicious results. 2) Also, a large number of my “avoid” foods are there because they may boost my blood sugar. I have to wonder if these are included because I told Viome that I have type 1 diabetes. I manage my blood sugars with insulin just fine and don’t need Viome’s help with this. I regret including that information in the sign-up section. If I did this again I would I tell them I’m perfectly healthy and see what the results were. There is at least one very specific herb they recommended that I also think is there because of info I put in the questionnaire and not because of a test result. I really wonder how much of their recommendations are just a response to my answers on the questionnaire. My advice: don’t admit to ailments in the sign-up.
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Response from developer

Viome customer service can explain why some foods are harmful to your microbiome and why others are not. This includes why cruciferous vegetables can be good or not. Each customer's gut microbiome is dynamic, unique, and changes over time based on diet.

Great marketing, no substance

This company is a joke. When I got my list of recommended/not recommended foods, the first thing that seemed a little suspicious was that they only pick one chemical compound in each food by which they either recommend the food or don’t. Each fruit/vegetable/meat has way more than just that one compound. So how do they sort it all out to give you the right food recommendations for you? Well, let me tell you how. Sardines were on my “avoid” list, reason given high purines (210 mg/100 g). Anchovies were in my “superfoods” category, and they have almost twice the amount of purines (410 mg/100 g). The same purines I have to avoid sardines for! Forget my question about matching multiple compounds, they can’t even do one right! Use the app for entertainment purposes if you want. And since they’re mostly recommending fruits and vegetables, you’ll probably feel better following their recommendations. Alternatively, just eat more vegetables and save the money!
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Response from developer

Viome customer service would be happy to answer questions you have about your recommended foods (superfoods, enjoy, minimize, and avoid foods). The food recommendations are based on analyzing the microbes in your gut.

Warning: custom supplement quantities are false and potentially dangerous

When I noticed many of the supplement quantities recommended for my son where extremely high such as vitamin D 16mg day or selenium 32 mg I contacted the company and after much back and forth it eventually became clear that the values they report in the app are actually the supplement plus the powder it’s compounded in. In other words, what’s reported is false and you don’t actually know what they’re giving you because you don’t know how their stocks are compounded. This is like buying a vitamin D tablet at the pharmacy and they list the weight of the pill and not how much vitamin D is in it!! So don’t take the values shown in the app and try and go buy your own selection of supplements because you could get dangerously too much. I explained this issue to the company and they said they would get back to me. Hopefully they will do the right thing and correct their app ASAP.
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Response from developer

Viome's supplements meet strict quality standards. All supplements included listed ingredients and quantity (found in the supplements facts included with the supplements or in your Viome account). If there are ever any questions, please contact customer service at (855) 95-VIOME or by visiting support.viome.com.

Sick & tired of being SICK AND TIRED!!

I did this test because I’ve been sick for 8 years now & between 3 different SPECIALISTS TRYING TO GET ME WELL, I WAS NOT GETTING ANY BETTER!!
All I seem to get was one antibiotic after another & although the different drugs would help for a little while I CONTINUED TO STAY SICK & FRUSTRATED!
So I had NOTHING LEFT TO DO EXCEPT TRY VIOME!!
Although my test REVEALED I’D NEED 45 different supplements for me, I JUST DIDNT CARE ANYMORE! I had nothing left to lose EXCEPT ANOTHER ROUND OF ANTIBIOTICS!
So, after getting my results from VIOME I’ve decided I’m taking their supplements & giving it a shot!
I’ll keep this posted on my progress but I have NOTHING TO LOSE EXCEPT STAYING SICK & GETTING SICKER!!
I’m EXCITED to think about the fact that I MIGHT ACTUALLY BE ON MY ROAD TO RECOVERY! I have NOTHING TO LOSE & after all I can cancel anytime IF IT DOESNT seem to be working but I THINK VIOME IS GOING TO WORK!!
Thank you guys,
Pam Foshee
Florida!!
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Love it

Love viome so much it helped inform my dietary habits and lifestyle. 10/10

Waste of Money

Everything about this experience felt like a means to an end: to sell supplements. No reviews about the product on their website, supplement plugs left and right — I should’ve known better.

The results felt generic. I could’ve Googled ‘food that’s bad for gut health’ and whatever results came up would probably be exactly what Viome provided. Where’s the direct personalization or connection to MY gut? Wish I could get my money back.
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Improved gut & reduced bloating.

I took the health intelligence test to know more about my gut health and followed up the recommendations along with the precision supplements subscription.

I found a sudden increase in a energy levels and an improved health & wellbeing.

Highly recommended!

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