FitKeeper User Reviews

Top reviews

Seems to have server issues right now

Update: Tried to send a support email from within the app, but it was bounced back to me. Lowering my star rating from 3 to 1 because of this. I do not recommend any app that has this monetary problem and no support.
The app looks nice, but it is supposed to be free today according to AppAdvice. I can try to upgrade to pro, but the plans never load. You have to guess which plan you are tapping on, and then the one that comes up as Lifetime shows no price, so if you proceed, will it be free, or are you going to get charged $99? So, I can’t make use of the free upgrade, which is disappointing.
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Response from developer

Hey! There were some server issues on day 30 which have been fixed with the version released on the 31st. Please contact us at support@fitkeeperapp.com and we will help you to solve these problems.

Not able to login. Forget Password problem

I wasn’t able to login in. My apple if wouldn’t work as it said I had an existing account. I selected forgot password, and it asked for an email address. I typed that in and selected forgot password, nothing. Typed in a potential password. It said authenticating and then nothing.

Response from developer

Hey! Please, send an email to support@fitkeeperapp.com and we'll help you as soon as possible

Used to be good; not now

The last update is like they had no user analysis or input whatsoever. You can’t change the order of your workout exercises, actually running a routine is a gong show (one exercise will show but you have to input sets/reps for another), you can’t go back to modify. Just a disaster. I wish I didn’t renew. Such a huge waste of $60.
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Response from developer

Hello! You can go back to the previous exercise: just swipe from left to right on the set logging area. We would love for you to try it and write us an email to support@fitkeeperapp.com telling us about your experience and things you would improve in the app. It would help us a lot to keep improving 💪 Thanks!

New update is ruining it

I’ve been using this app for about 4 years and paying pro as well, I do believe it needed update on more exercises to inspire new workouts and it lagged if you wanted to create yoUr own with a photo…. But this new update : photos are too hard to actually see what’s going on , the workout sessions is too confusing with the name of next exercise at bottom and the current exercise at top . Also I seemingly have lost all my previous years of data 👍🏽👍🏽👍🏽 great I’m going to hold on assuming it’s the early stages of the update otherwise I’ll have to find a new exercise app unfortunately.
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Response from developer

Hello! Please, send an email to support@fitkeeperapp.com providing as much info as you can and we'll help you as soon as possible ; )

Terrible update

The single worst app update ever. It’s as though they sat around a table to think up ways to make it more confusing, less efficient, and more frustrating. Congrats, you succeeded on that front. To make matters worse, the account recovery doesn’t work, so I had to create a new account and all of my previous data is lost. I’ll be searching for a new app to record my workouts.
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Response from developer

Hello! Please, send an email to support@fitkeeperapp.com providing as much info as you can and we'll help you as soon as possible ; )

Can’t get past Beginner

I love the app and have had it a long time. I want to move past Beginner Workouts but I don’t see them. I did email you as well but hadn’t heard back. Where can I find workout programs after beginner? The app is great. Thank you!

Response from developer

Hey Kaytee, we are working on Intermediate workouts. Please, feel free to write us an email on support@fitkeeperapp.com providing as much feedback as you want ; )

This is way behind the competition!

At first glance this app looks solid. It is only when you start to use it that you realise just how poorly designed an experience it is.

It is so far behind the competition that it is a bit of a joke. Save your money and shop elsewhere.

Response from developer

Hello! Please, download the new version of the app. Please contact us at support@fitkeeperapp.com detailing your problems and we will take them into account to further improve the app.

Just started

First workout so far so good

Response from developer

Thank you very much for your support!

Cool app

Nice app, really helps keeping me on track to follow my fitness goals.

Not too good as shows

Trial seems so old school and baisc that even better can be found on youtube.

Response from developer

Hi there! Would you be so kind to contact us at support@fitkeeperapp.com and tell us more about your thoughts? Have a great day!

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