WIC Connect User Reviews

State of Michigan - Department of Technology, Management and Budget

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Frustrating

Love the setup of the app, but am unable to use the UPC. Every time I click on it to scan my receipt to update my account, it just shows a black screen. I’ve deleted and reloaded the app, turned my phone on and off and still have issues with it. Very frustrating.

Musicfreak9220

5 years ago

Poor integration

Since the integration with MiLogin I can’t access anything...no appointment reminders, check my balance, nothing. I hoped it was a bug and would be corrected in an update but now I see it was purposeful. At least I’ll have more available storage after deleting the app. There’s a silver lining!

Update: I tried again. The app is somehow worse. The “integration” is the app connecting to a desktop browser inside of an app, which means you can’t see the entire screen and you still have to login twice to get your balance - if it’s even working that day. Seriously nothing was wrong with the old app, but Michigan’s data solutions are all horrendous, so I’m not shocked this still isn’t user friendly.

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Froggy7779

5 years ago

Response from developer

Hi, The below steps should allow you to access the app without any further issues related to the integration discussed in your original comment. Method 1: 1. Create a new account in MI LOGIN Citizen, even if they already had one. 2. Delete the current version of WIC Connect Mobile App that they have on their phone, and re-download the app so that they have the most updated version. 3. Log in to the new version of WIC Connect Mobile App using the new account information they created for MI LOGIN Citizen. We would love for you to give the WIC Connect Mobile App another chance, and to contact us directly using the "Contact WIC" icon on the app's home screen. Thank you!

Terrible. Please fix.

This app is horrible. I was so excited when I downloaded it but when I got to the store I found the app to be more of a frustration and hinderance than a help. None of the UPCs matched what was on the actual products. The barcode scanner did not work. Nothing is listed in any kind of order. This app is confusing and I deleted it after my first shopping trip with WIC. Please fix or update.

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katerzmae

6 years ago

Response from developer

Hi, We have updated and corrected many of the issues that are listed in your post from April. We would love for your to give the app another try! Please do so, and contact us directly using the "Contact WIC" icon in the WIC Connect Mobile App's home screen if any other issues arise. Thank you!

Made my shopping easy

Now I can easily find the eligible products just by scanning. It tells the eligibility along with available amounts of balance.

I can make and track appointments. I just love it.

Warriors436

6 years ago

Response from developer

We are very happy to hear that you are enjoying your WIC Connect Mobile App Experience! Please email us directly using the "Contact WIC" icon on the mobile app's home screen should you ever have any questions/concerns. Thank you!