I purchased the DC200 and with it the $25 a month subscription. I downloaded the app and paired it to the DC200( truck was parked at yard) I go home and by the next morning as I was preparing to start my day, I opened the app to go on duty and to my surprise I was already in violation! How this app puts you on duty and drive time is beyond me..before I drove away I had to get this fixed as I was going out of state. I was told they can’t fix the drive time and that a developer would call me back to help me fix this issue- never got a call btw. App never worked so I was forced to purchase a log book, it was the worst trip I did and I’m grateful I didn’t get pulled in or I would’ve been suing Rand McNally for selling some bs. I tried opening the app to see if it was ever fixed 4 days later and guess what? I had 4 other violations when I haven’t even been driving nor have I even open the app. Went right back to where I bought from and got a refund! If you aren’t capable of creating an app that is fully functional and can’t provide support for issues you’re at fault for then you’re in the wrong business but don’t bring us down with you!Not sure if Rand McNally is aware of the trouble we can get into for mistakes like this but they should probably do some homework. To all my fellow drivers, save yourself the trouble and look elsewhere for a fully functioning ELD. Rand McNally is trash all around, from the TND 740 junk I spend my money on to this app that’s as bad if not worst!Never again will I spend my money on their products nor will I recommend them to anyone. Wish I would’ve read the reviews prior to purchasing it! Lesson learned!!
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