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The app works, don’t listen to the complainers!
The virtual card works amazingly! All you have to do is tap at any hop card reader and it quickly takes your fare. This is especially helpful when I am running late for the train and I need to pay my fare in an instant before the train departs.
I’ve never had any issues using this app. From day one it worked perfectly, people just need to learn to follow instructions better.
The app works every time I need to use it, as long as I have enough money loaded to my card. The real issue is that sometimes the readers don’t work properly, and you can explain this to TriMet security and they will not write you a ticket. In the rare event the card reader doesn’t work at one train station, just tap your card at the next train station. It’s not rocket science, guys!Show lessDoesn’t work
Tried twice to load a virtual card and it took my money and didn’t give me a card. My girlfriend got her virtual card but then it didn’t work on the bus. Just get a real cardDon’t use this when visiting
I was visiting Portland and me and my group of friends tried to use this app so we could ride the train around. On some phones it would work and on others it would not even go into the wallet. All in all this app needs an overhaul. I got a virtual card and it shows up on the website but not the app. Then if you click to add card it asks for a security number which is not given on the virtual card. If the virtual card had the security number it could have a work around for that. Additionally, when the general public prefers to pay with their credit card or they just go and load a plastic card up at the store instead of using your app that is eco friendly, in a place that seems very green conscious, then you know your app needs a rehaul. Public transportation should be convenient not a hassle.Show less