Qonto User Reviews

Top reviews

Leave a Review Qonto
  • Enablers

    Great banking services and most simple. Exactly what I expect from a bank. Thank you Qonto for making it possible.

    Developer Response

    Hi halfteaspoon, thank you for this great feedback! We are glad to provide you the banking service you deserve! Have a lovely week! 😊
  • Bad customer service

    It’s been over a moth since I have opened my account and I still have not received my bank card despite Qonto advising they have sent it 3 times. The only way I can communicate with them is via email and their response time is sometime more than 3 days to respond if they do respond. Very disappointed and do not recommend.
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    Developer Response

    Hi, we read your feedback with a clear sense of sorrow. In order to help you with that, could you please contact us on our dedicated e-mail address : happyclients@qonto.eu ? You can also contact us through social media (Facebook Messenger or Twitter). We will, for sure, help you to receive your debit MasterCard. We are sincerely waiting for your message!
  • Functional and fit-for-purpose

    Easy to use but it has terrible weaknesses too. I can’t find any easy contact information to reach out for help. Also, the widgets for iOS on my iPhone rarely show any information, requiring me to open the app to access the data. What’s the point of the app then if it shows no information and does not save any time? Disappointing really but functional enough until a competitor eats their lunch!
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    Developer Response

    Hi millerj, one of our most challenging goals is to improve our service. For that reason, we truly cherish your feedback, and we want to discuss with you about what's missing, and about what you need to improve your user/customer experience. Could you please contact us at our dedicated email address : happyclients@qonto.eu, we'll for sure call you back! 😊
  • 100% RELIABLE AND PRACTICAL

    Quite fond of Qonto!
    Business made easy and practical for start-ups.

    Developer Response

    Thank you very much for your support ! :)
  • Nickel

    Juste ce qu’il faut pour gérer ma boîte

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