Second Phone Number User Reviews

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Leave a Review Second Phone Number
  • Rubbish

    You state that 2nd numbers are available in Australia but after downloading the app, Australia isn’t listed.
    The developer website address doesn’t work either.
  • Great customer support from Second Phone…

    Horrible experience in regards to refund though.

    Be very careful as I have only was going to use the trial to see if I could use the app in a rural area. Sadly, this app did not work for me. I happened to see an invoice saying that I had a subscription. Recently had breast biopsy done and still in a lot of pain. Now being told I cannot have a refund for a subscription that has been cancelled.

    Not a great experience as an Apple user and only had this phone for a little phone. Beware and do not keep your card on your phone. I have since removed it to prevent any purchases that I did not authorize. Posting so others do not have the experience I had.
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    Developer Response

    Hello! We deeply apologize for the inconvenience you've faced and for the negative experience you had with the refund process. We strive to ensure that our users have a seamless experience with our app and our customer service. Please rest assured that your feedback is valuable to us, and we will take steps to improve the overall user experience based on your feedback. Thank you for sharing your feedback, and we apologize again for any inconvenience you've experienced.
  • Zero privacy!!!

    Most people get this app for privacy purposes. But the app monitors all of your messages and photos. Which means some random person gets to read all pf your conversations and look at your pictures.
    DO NOT get this app. There is better alternatives where you can have your privacy.
    Oh and they also refused to give me refund (although I requested it like 10 mins after using an app) so I had to do it through Apple.
    They don’t show you their crappy policy until you subscribe. Only then you can read about “ALL of your messages are being monitored”
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    Developer Response

    Hello! We value your privacy and apologize if our app has made you feel that your privacy is being invaded. We take privacy and security very seriously, and we have strict measures in place to protect our users' data. However, we understand your concerns and would like to investigate this issue further. Please contact our support team at support@bpmobile.com, and we will do our best to assist you.
  • This is the absolute worst app I’ve ever spent money on

    This app has never received a text message on time and out of the 10 I’ve tried to use for SMS verification, I only received one. But like I said it was too late. I received it the next day. There are so many positive reviews yet I have attempted to use this app four times over the last year (as I purchased a year subscription) without it ever working correctly. It’s impossible to believe that repeatedly over a year and 10 websites it’s always not work for me but work for other people. It just doesn’t make sense so I assume that they’re all fake reviews.
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    Developer Response

    Hello! We apologize for the inconvenience you've experienced. Though, kindly note that not all services work with VoIP numbers. Applications and services do not use carrier networks for delivery. A2P (application-to-person) SMS works differently. If you want to know more, special integrations are used for this, with the SMPP protocol being the industry standard. Typically, a specific service relies on the services of an aggregator provider to whom it can send messages not only through SMPP but also through other protocols. However, the aggregator will then send the message via SMPP to either the end operator or another intermediary. It is simply unrealistic to integrate directly with all operators in the world, as there are hundreds in the United States, and it is countless worldwide. Moreover, it is impossible to know whether an SMS will go directly from a specific aggregator to the end operator or to another intermediary (and it is generally impossible to know how many intermediaries there will be along the way). At any stage in the chain, something can malfunction or work unreliably. For issues with non-functioning, it is advisable to contact the support of the specific service. While our app allows you to activate certain services, it's important to note that we don't have direct control over the activation process, nor is it our primary objective. Instead of dismissing the positive experiences of others as fake, we recommend considering alternative explanations for your difficulties. Perhaps there are specific factors unique to your situation that need to be addressed. You can always reach out to our support team at support@bpmobile.com and we'll provide the best possible assistance from our end or you can contact support team of the service you want to use directly.
  • Don’t download this app or use it

    There are several problems with this app number one it edits any things that you might say sexually, etc. also, it freezes all the time when you open it or close it and it’s very slow I would not recommend this app especially for a yearly subscription at first it seems great but it does his things and also has a hard time sending images and sometimes it won’t not recommend it

    This is the worst app I’ve ever used every time you open it up at freezes at Censors words that you want to use I recommend you do not get this app!!!
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    Developer Response

    Hello! We apologize for the inconvenience you have experienced while using our app. If you are open to sharing more details, please contact us at support@bpmobile.com. We take all feedback seriously and will look into the issues you have mentioned to improve the app's performance. Regarding the content filtering, by using our app, you agree to our Terms of Use. Our app has guidelines on appropriate language to ensure that all users can communicate in a respectful and safe environment. However, we understand that this may not be suitable for everyone.
  • No Australian Numbers

    Description says there are Australian numbers available. There isn’t. Just wasted $50… don’t know how to contact the developer for a refund. Really disappointing. False advertising.
  • Hello

    Can someone tell me the difference in the plans. What does the £28 yearly plan give you I cannot see a contact us button to ask questions please
  • Disappointed

    I’m disappointed, in the description it shows Australia, I download the app, and what do I find? No Australia on the list of countries, yet in the description they state Australia is included yet I can+t find it there’s not many countries to look through anyway so bit hard to miss it if it was there, I can say I am genuinely disappointed that they claim one thing yet it’s not there on the app…
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  • Absolutely love this app 📞📱

    This app is amazing and it’s made it so easy to be able to talk to my partner everyday who’s in the states in prison! Because let’s be honest writing letters back and fourth isn’t good enough for me 😂😂, yes when you download it says that it’s free, but you do have to buy credits but it’s not expensive at all would cost more to get another phone contract plus it’s super quick and easy to use I would definitely recommend it for sure!, also good for work or if you just don’t want people to have you’re personal number!, only thing I would say is annoying is every time I have phone call or send a message it pops up saying to give the app a review which I have done previously and now again but it still comes up everytime other than that great affordable app!!!!
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  • SCAM

    This app will not allow me to cancel the free trial, not only that, it started 2 trials - and I cannot cancel either one - so what, I’ll be charged 14/week for some crap that didn’t work and I don’t want?! I originally downloaded the app bc in the night my son lost his lost tooth and I needed a text from the tooth fairy division in my area to instruct him on what to do and (a) it never worked and I have to figure something else out and (b) I was signed up for 2 trials that I cannot cancel!! I’m about to be irate if I can’t get this canceled before it starts charging me. I’ve already reported the issue to Apple
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    Developer Response

    Hello! We apologize for any confusion you may have experienced while trying to cancel your subscription. To cancel, simply go to the "Subscriptions" section of your device settings and select our app from the list. From there, you can easily cancel your subscription. Please check Apple Support page for details: https://support.apple.com/en-us/HT202039. If you have any trouble, please don't hesitate to reach out to our support team at support@bpmobile.com and we'll be happy to assist you further.

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