Second Phone Number User Reviews

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  • This app isn’t good

    This is the first app I’ve ever used that constantly asks u every minute to write a review. So here is your review. Your app isn’t good at all. I’d say something different but I know that the app won’t let me because even when I’m texting my own friends I can’t joke around and say funny things because the app will block h from saying things that “might” be offensive!
    I was trying to write a name of a rd that had part of its name that was that another name for it is a piece. So that thing hwy was the name of the rd and it blocked me from saying it.
    On top of that this app isn’t free at all. Look further and u will find a second number that is actually free
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    Developer Response

    Hello! We apologize for the inconvenience you have experienced while using our app. If you are open to sharing more details, please contact us at support@bpmobile.com. Regarding the content filtering, by using our app, you agree to our Terms of Use. Our app has guidelines on appropriate language to ensure that all users can communicate in a respectful and safe environment. However, we understand that this may not be suitable for everyone.
  • Good

    Nice
  • Not good at all

    I have been using it for about 4 months to text relatives in Romania and the service is terrible!
    They keep blocking messages that were perfectly acceptable and legitimate saying they violate their terms of agreement.
    Trying to contact someone is almost impossible! The phone number always goes to voicemail and no one ever calls back. I’ve sent numerous emails and no one responds back.
    I strongly suggest you find a different app. This one is terrible and their service is even worse..
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    Developer Response

    Hello! We apologize for the inconvenience you have experienced while using our app. Regarding the content filtering, by using our app, you agree to our Terms of Use. Our app has guidelines on appropriate language to ensure that all users can communicate in a respectful and safe environment. However, we understand that this may not be suitable for everyone. indly note that our customer support team responds to all emails. Please check your Spam box as our emails may be heading there accidentally. Just to confirm, our email is support@bpmobile.com. If there is still anything we can help you with, don't hesitate to contact us. Thank you for your patience and understanding.
  • DONT USE FOR YOUR BUSINESS!!!

    I have reached out over 10 times to the support team. I use this as a business line so I don’t have to give my own customers my personal phone #. My number was blocked due to sending multiple numbers messages and calls. I have been trying to reach someone to unblock my number and let them know it isn’t spam. It’s been 2 weeks now and I am losing a ton to business and still can’t get a response except they sent me how to cancel my service. I would not recommend if you need to call and message multiple numbers in the same day!
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    Developer Response

    Hello, we apologize for the inconvenience and frustration you have experienced. Kindly note that our customer support team responds to all emails. If you've already tried to contact us through our support team, please check your Spam folder as our emails may have been directed there by mistake. Please ensure that you have entered the correct email address, which is support@bpmobile.com, if you have not yet received any response.
  • This app only works if you write reviews

    Better write a review quick or they will kick you off. I’m hoping this doesn’t get me kicked off but it’s the truth and they pressured me into writing it …. I mean seriously… your apps ask for I stating gratification before performing ….. since I started this I’ve accepted two calls and sent a couple texts … so obviously it works
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    Developer Response

    Hello! Thank you for your review! We understand your concern about being asked to review the app after only a short time, but we appreciate your feedback. If have any further comments or concerns, please don't hesitate to let us know at support@bpmobile.com.
  • Avoid this app!

    I had purchased and started using this app back several months ago now and aside from some minor usability awkwardness with regard to new txts and the contact list the app seemed to function adequately. Then yesterday as i was txting a friend about a PC i had built for them the app began refusing to send the txts stating i had violated their terms of use but did not say what the violation was at all. The txt i was sending was ordinary just had words like RAM and PSU etc. i attempted to reword it but it still kept complaining and then it disabled my service completely without explaining how to restore it. I attempted to send a message to their online tech support and got no response at all over 24hrs (this was mid week). I called their phone# in St Petersburg FL and got a recording stating no one was available leave a message, i tried to leave a message and was hung up on abt 30 seconds in. I called APPLE who was very sympathetic and was appalled at my experiences as explained and refunded the last 2 pending ‘credit’ charges the app has done for service (this is not a free service). I have told the app to delete my acct and then removed it. I dont know what is now going on with this app vendor.
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    Developer Response

    Hello! We apologize for any inconvenience caused by the unexpected violation notification and the subsequent disabling of your service without clear instructions on how to restore it. Kindly note that our support team responds to all emails. Our email may have been directed to the Spam folder by mistake. We understand your decision to delete your account and remove the app given the frustrating experiences you encountered. We apologize for failing to meet your expectations and appreciate you taking the time to share your feedback. If there is anything else we can do to address your concerns or assist you further, please don't hesitate to reach out to us at support@bpmobile.com.
  • Subscription plus hidden cost

    There is a subscription cost and then a per call/text cost via credits. So if someone texts you which you have no control over it uses up your credits which you then have to buy more to use your number when the credits run out. This is stupid because if someone you don’t know texts/spams you, you have to pay for it. $30 for a year subscription with only 305 credits and each text costing 3 credits isn’t going to last very long. I wish I never bought the subscription. Stupid, I only wanted a back up number, not a ripoff.
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    Developer Response

    Hello! We're sorry for any confusion regarding our pricing, and we appreciate your feedback. Please note that information about credits is included in the app description on the App Store. Additionally, our app offers a free trial with all premium features included, as well as different subscription plans and occasional special offers. We kindly ask you to contact our support team at support@bpmobile.com to address your concerns.
  • No support and not receiving texts

    Was not receiving texts at all in the app and online said to restart phone deleted app logout I tried all those still the same now only it won’t even let me login. Why am I paying a subscription for a service i cannot use and won’t even know when the server is up or down. “Certificate for server is invalid” is what it says with no way to fix and no answers online.
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  • Not great

    Was working really well to begin with but has been glitching a lot, cutting calls or not showing that there’s a call coming thru and now it’s completely broken and I can’t even log in it comes up with an error pop up :/
  • Tee

    Keeping getting calls from people saying I texted them with the number provided to me by this app. Which obviously I didn’t.
    And the text they received were very dodgy.
    I had unsubscribe and delete the app.

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