Frustrated
This app is terrible. It does not stay logged in. I have turned on the “Touch ID” and the “keep me logged in” and it does not ever work. What we thought was going to be a nice feature is useless. We will have to purchase another opener which is irritating. Company should really just do away with the app if this is how it’s going to be. Quit offering this “service” when it doesn’t work.
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App still doesn't work after 1 year!
Update 5/8/19
It still doesn't keep you logged in, even when stay logged in is checked. What this means is that it will alert you to tell you it's opening your garage door, while really doing nothing, because you aren't logged in. Rebooting and reinstalling doesn't work, and no amount of troubleshooting has helped. incredibly frustrating. Buy a different brand of garage door opener. You'll be much happier
-original review-
It still constantly logs me out even though stay logged in is checked and even though it correctly alerts me that it's opening my door, it never actually opens.
Persists over reboots and reinstalls.
It does open the door from the app after I log back in and touch the button, but not automatically, even when seemingly logged in and telling me that it's Going to.
Awful experience. Please go elsewhere for a garage door opener!
It still doesn't keep you logged in, even when stay logged in is checked. What this means is that it will alert you to tell you it's opening your garage door, while really doing nothing, because you aren't logged in. Rebooting and reinstalling doesn't work, and no amount of troubleshooting has helped. incredibly frustrating. Buy a different brand of garage door opener. You'll be much happier
-original review-
It still constantly logs me out even though stay logged in is checked and even though it correctly alerts me that it's opening my door, it never actually opens.
Persists over reboots and reinstalls.
It does open the door from the app after I log back in and touch the button, but not automatically, even when seemingly logged in and telling me that it's Going to.
Awful experience. Please go elsewhere for a garage door opener!
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Seems to work ok
I’ve had this app and garage door opener for about a month. It’s mostly been working ok. My chief complaint is about the notifications. Why do I need to be notified that the light came on? Why isn’t there options to configure the notifications?
I want to know if my garage door is still open 5,10 or 30 minutes after it’s been opened. I want a warning that the door has been open too long.
I want to know if my garage door is still open 5,10 or 30 minutes after it’s been opened. I want a warning that the door has been open too long.
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Never works
The garage door and motor I purchased for the fact that I could use my phone to open and close the door from anywhere was a nice thought. It worked for about two weeks and after that, it never works... NEVER!!!! If you attempt to open the app it crashes. Every. Time. I have deleted the app and downloaded it again. Hands down... worse app ever! I was told this was the best brand... ha. Joke. My overhead door worked better.
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Working now with iPhone X
This app kept crashing when I first tried to use it a couple of months ago. I noticed the app had updates recently and decided to try again. Everything working including the geofence settings. My favorite part is receiving push notifications when the door goes up and down and when the light goes off. Thank you and keep the updates coming!
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Worse Than Bad
Possibly the worst smart home app. Unfortunately you need it to control a Linear or Precision garage door opener. Took numerous attempts to get connected and even though the door controller shows the door is connected the app shows it offline. This after spending over an hour on hold for tech supporter. There call back and leave a message functions on Linear’s telephone system don’t work either. App is cumbersome to program and it takes multiple attempts. A complete waste.
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Hasn’t even loaded
Downloaded a few days back. So far the app gas not even managed to load up and start. Entering login credentials is as far as one gets before the app crashes.
👎🏽Don’t waste your money
It won’t keep you logged in or accept Touch ID on the login screen and linking a device has never worked. All of the features & convenience of being able to control your garage door with your phone are lost with this app! Ask your installer if Linear is used & if so opt out. Don’t get stuck with paying for a feature never doesn’t works & you lose 20 minutes of your life trying to make it work.
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Simply doesn’t work
It took many attempts to add the device, then it could not be operated with the app. When the app closed, the device was forgotten. The garage door opened itself is a dream, but the app is simply not operational. It seems like it should be fixable, but why they released it in this buggy state is beyond me.
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Horrendous!
What a horrible app. Crash’s constantly. Really wish I would have bought the liftmaster garage opener. Stay away from this brand.
