Leave a Review Vegatouch Eclipse
Nice when it works
Our system is two years old and has worked on and off by resetting it frequently. Now it quit communicating with the iPhone completely and tech support has been unable to help.Tony81r
Junk! What a waste of $$$
The Vega Touch Eclipse app is total junk.. it works only when it wants to. Then goes into a loop where it can’t connect for more than 1-2 seconds before going into a loop and trying to connect remotely only to tell you that you aren’t connected to the “cloud” and to switch to joining Locally to check your internet connection.. (the internet connection is strong to unit) for some reason even though connected to the internet the system does not synchronize with it .
A total waste .. for the cost of the unit to Love you baby able to remotely set the A/C and such for pets etc.. I now have zero confidence in the Vega Touch Eclipse App to provide any level of service.Show lessSoCalDude77
Developer Response
Hi there, we certainly understand your frustration and we want to make sure we get this issue fixed for you! If you haven't already, please get in contact with our tech support team at 574.825.4600 or online at fireflyint.com.It does not work.
Saydiy needs Bluetooth and Location. Service to work. Why does it need location service when it's connected via Bluetooth (within 35 feet of the device), and there is no way to turn on location for this app once installed.
It's a great idea to be able to control everything from your iPhone, IF IT WORKED AS DISCRIBED.Show lessgeno2000
Please fix this app from draining battery
This issue is persistent across all of their apps. Please stop the app from completely draining the battery in only a few hours. Why can’t you fix this?The3rds
6 months in
Not horrible ….. but I struggle to keep it connected locally. No problem with remote connection so long as my hotspot stays charged. But unfortunately you cannot operate slides and awnings remotely….. make sense but if it doesn’t connect locally you cannot stand out side and watch for interference when the slides come out.
In fairness I have not contacted tech support as I was hoping the new update would correct…. No such luck.Show lessBillyd1973
Old version worked once or twice. New version refuses to connect at all
Bug filled mess. Works once or twice, then goes into endless pairing loop. Have to depower and reboot firefly to get it to work (which means either hpulling firefly panel off wall, unplugging or depowering whole RV (which is actually easier). This bug has been present for well over a year and a number of “upgrades”. If there were an alternative I would be overjoyed switch.Show lessSedPetGuy
Doesn't work do not buy any RV with this system.
My app connected and said an update was needed now just says the update failed and will not connect. I have called tech support and they just said Eclipse hasn't been released. I find it hard to believe it did connect then went to update and now it's due to Eclipse not being released. This is a brand new 2023 Coachman Nova. Do yourself a favor and buy nothing with the Firefly system until they get it fixed or tech support will help. So sad how they advertise it working and the remote connection now nothing works and it's like oh well. I purchased this unit for the remote features for my dogs. We will see if they care enough to fix it for the hundreds of people on the forums that can’t connect either.Show lessEmt676
I am about done with VegaTouch and firefly!
I have had my 2022 coach since October of 22 and the VegaTouch module and App have not worked correctly for more than a day or 2 since.. Did the the first Firmware update in October and ever since have had a rear Temp Sensor error that will correct itself after several weeks for 2/3 hrs then back to error…. Today I did another Firmware update… once completed the system and coach’s power was cycled off, disconnect switches turned off chassis and house batteries off and disconnected from shore power.. when I powered back up, the Temp Sensor error was still there, and now the app keeps cycling trying to connect. I deleted and reinstalled the app… now when I press scan to locate the network it begins the scan for 4-5 seconds then stops.. and yes Bluetooth is enabled for VegaTouch.. this is so frustrating!Show lessDeveloper Response
Hi there, we certainly understand your frustration and we want to make sure we get this issue fixed for you! If you haven't already, please get in contact with our tech support team at 574.825.4600 or online at fireflyint.com.Not stable
Not useable. Used to work but now just keeps resetting or trying to connect over and over. IOS 16. Deleted and reinstalled and re-paired, etc, etc.WSANHwTF
Developer Response
Hi there, have you reached out to our tech support team? We would love to try and get this issue resolved for you. Please contact us at https://www.fireflyint.com/Works 95% of The Time
The app works pretty well but still has a few bugs in the latest release. I haven’t tested everything yet but I’ve discovered a couple of things that don’t work. You can’t control the electric part of the Aquahot system locally or remotely. Also some of the accent lights won’t turn off with the app when initiated by the main control panel. I reported this to the support team and hopefully this will get fixed with the next release. I’m using the Eclipse app on a 22 Tiffin Allegro Bus.Show lessCRE8TVGUY
Developer Response
Thank you for your feedback and thank you for reaching out to our support team! We will keep working hard to improve the app.
