Leave a Review NYC Ferry
Never on time
There are not enough ferries at peak hours. They are always late. They have a very poor bike policy.Ttrreeff
Ferry staff misinformation
The staff at the pier advises everyone waiting on the queue to activate tickets ahead of the ride before the ferry even arrives.
Main issue with this is they cannot guarantee spots on the boat and we got bounced twice on the busy weekends unable to get onboard and then got told we have to wait 30-60 minutes for the next weekend ride because there are no refunds once the tickets get activated on the app.
I call this misinformation or potentially borderline scam. Better wait till the ferry arrives before activating and do it at the gate before scanning to board to avoid overcharge and missed paid rides. I get that the window to travel on the ticket is 2 hours, but if one needs to get to destination on particular time then they need to look for alternative means of transport to get to the destination without option to “wait for the next boat” which may arrive too late or worse - be full as well.Show lessthe French passenger
Easy to use
Really easy to use however the credit card information only works if you’re a US citizen. If you are visiting from abroad, best way to buy tickets on this app is through Apple Payak19856