CardSnacks User Reviews

CardSnacks: ecards, greetings

Mobigram LLC

Lifestyle

Photo & Video

Reviews Summary

Positive highlights

💌

This app hasCustomizable cards with photos, videos, and music

🎁

This app hasOption to include gift cards

🚀

This app hasEasy and quick to create cards

💬

This app hasAbility to send cards via text or email

🤝

This app hasExcellent customer service and responsiveness

🎨

This app hasWide variety of card designs and templates

🔍

This app hasConvenient for last-minute gift giving

🎉

This app hasUseful for staying connected with loved ones

📲

This app hasAccessible across devices (iPad, iPhone)

Negative highlights

💳

This app hasProcessing fees for gift card purchases

🎵

This app hasLimited free music selection, premium required for more options

🔒

This app hasRequires phone number for account registration

🔍

This app hasDifficulty finding specific card designs or features at times

🔍

This app hasOccasional technical issues with card delivery or syncing across devices

🤖

This app hasNotifications/links can appear as spam to recipients

Top reviews

Most RecentHighest RatedLowest Rated

Great Customer Service

Never using the app before I received a gift card from a friend for my bday. I didn’t use it right away, I chose to save for later. For what ever reason the gift card froze on a particular screen and I wasn’t able redeem my GC when I was ready to purchase something. I wrote into customer service and heard back from them right away. They worked with me until we were able to get the problem resolved and I was able to use my GC. Thank you so much CardSnacks Customer Service you were great! :)

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Wonderland247

4 years ago

Awesome App!!

It was so easy to use and have so many cute ideas to choose from. The only thing I didn’t like was that I couldn’t choose the gift card I wanted to send. You can enter an amount but you have to use the basic design. I was looking for a card for an expectant mom.

Ms.Godiva_Mel

5 years ago

Doesn’t work for Canadians.

Asks for postal code but only allows numbers for zip codes. Deleted.

Pegger38

5 years ago

Dosent always work - Lacks Content

Stopped subscription and deleted application. It seems often when I would send cards to multiple people many of them would not get them, sometimes they would. Application is buggy.
Thought about it and you can do the same thing via texting with less hassle. Was using the application for both business and personal but I could not depend on it consistently. Finally, most of the cards are very cartoonish.
Along that line, it’s Easter. Not one card is available that is Christian ✝️ based. Lots of eggs and cartoons, NOTHING spiritual.

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20932120123

5 years ago

Response from developer

We're sorry to hear about your frustrations with the app. We can understand your disappointment if some people didn't see the cards you sent. While our cards are always delivered when you see the "Your Cardsnack has been sent" message in the app, unfortunately recipients will sometimes miss the notifications that they received a card. When this happens, you can always resend a card yourself via the app by doing the following: Go into your Shoebox (icon on top right of your homescreen). Choose the original card you created and slide left on that card (don't click on it - just swipe your finger to the left). Then select "Share". From here you can send a text message or email and it will include the direct link to the card. We will soon be rolling out tools to make this process even easier in the case where a card is not opened. Plus we have other new enhancements coming soon that I think will address some of your other concerns. Regarding the card designs, we are continually adding new cards to our collection. But if you can't find a design you like, you can always search the web for more options directly through the app. Here's how: * On the home screen, tap "Create Your Own". * Tap, "Choose Cover". * Select "Search Animations". We're so sorry that you didn't have a great experience with our app. If you would be so kind as to email us at info@cardsnacks.com, we'd love to hear more of your feedback and see what we can do so you will consider trying us again and have a better experience going forward.

Great

Excellent app. Wanted to send my sister a last minute birthday card as I recently moved across country. I was able to add music to it & write a heart felt message in another. Also sent one to my brother in law who’s birthday is today as well & he appreciated it! They both loved it. It did exactly what I needed it to do! Would recommend

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Bobby porter

5 years ago

This app sucks

I think a high school kid developed this app.
DELETED!!!

qawsedfxxerr

5 years ago

Soooooo Easy!!!!

First off, all I wanted to do was create a simple birthday card using a video I had to upload. Upon numerous searches this was the only company that specifically said you can upload your video and wouldn’t make you create a slideshow or use their own music. It was simple and fast!!! Thank you for saving the day!

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Reds Taylor

5 years ago

Great app, great customer support

(Updated) Wonderful app!! You can choose your card & music, write your own message, add video, or record a message. Even create your own card from scratch if you prefer. A perfect way to send really personalized ecards & messages. I really like the music selections, tho you can upload your own if you prefer.

Really excellent customer support as well.
My original review included issues which were
Immediately & very courteously addressed. As much because of this, as well as enjoying the many creative facets & fun user experience, I’m really impressed.

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Loretta Lo

6 years ago

Response from developer

Hi Loretta- We're so sorry to hear about the issue you are having with the app. The audio issue you are describing is not one that our other users experience, so we'd like to figure out why your recipients are having an issue. Please email us at info@cardsnacks.com and we will work right away to help you solve this problem. As for your other comments about the calendar and notification preference screens, there is an "x" in the top left of these screens that if you click on it, it will return you to the homescreen. If you are not seeing this, please do email us at info@cardsnacks.com so we can figure out why your version of the app is not behaving the way it should. Apologies again for the issues you are having. We take customer experience very seriously, so please email us as we want to make sure we get everything working properly for you.

Fun, Easy & Great Tech Support for Dummies

I’ve enjoyed CardSnacks from the first card I received & have had fun creating & sending them to my family & friends, who have really enjoyed getting them.

I appreciate the reminders & fun cards from CardSnacks & have received excellent help when I had an issue (of my own making).

Thanks to the guys at CardSnacks for creating such a fun, creative app.

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NightOwl54

6 years ago

Correction

I quickly wrote a review because I was having problems with the app and I guess I did so prematurely. The developer reached out to me immediately to help me with it and come to find out.. I was expecting it to do something it didn’t do. I thought the app would be open when you texted it to someone instead of just a link to the site for them to open it. Also when you hit the link it takes it to the front of a card that you have to click before you open your actual card that you created and sent. Still, it was just a little work around that I didn’t know to do and they were very prompt to respond. The only reason I’m not giving it five star is that it would be better if the card opened up inside the text message rather than sending a link directing them to a different page to open it. I really dolove the app. It’s fun it’s free and now that I know how it’s working I don’t have a problem with it. Cool app and great support!

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