I actually love the product
I had the unit for almost a year now and I finally decided to use the app I had no issues connecting it I’m reading the reviews and everyone is having issues, I’m actually enjoying the app I just can’t wait to turn it on lol.Lourock21
Can’t connect to app
So difficult to connect to the app. It keeps saying pair you the network when I’m already on the network 🙄Mrcoolguy2066
Terrible interface. Limited functionality.
Like a middle school student designed the interface. Awkward at best. Can’t actually schedule anything. Just set timers.Nickster555
Did the person that made this app actually know how to program?
Never got it working. Doesn’t see it as a Bluetooth device and it can’t connect to my network as there doesn’t seem to be a place on the device to put the password in. I would say don’t waste your time and give them you info for signing up.Somewhere in Upstate
Cannot connect
Keeps saying my iPhone is not connected to WiFi network when it’s clearly that I am..so frustrating 😫Dontbeconfused
App pain to pair! Must use iPhones 6s
I have a lot of Apple devices in my house and android the only device that actually works to pair was my iPhone 6s Plus. Once it was paired it seem to work on all other devices. So if you may know a friend with one use it to setup the app. (Not successful devices that I tried, iPad 7, iPad Air 2, iPhone XR, Pixel 3a XL (app only flashes on screen then crashes) and a chromebook). The app is Meh, so 3 I may give 4 stars later (once I figure everything out) but definitely 1 star for google play app.Jusfive
Not pairing with the “Smart” device 60530
The BT pairing protocol on this device is horrible.Sheen-gone
A worse app was never written
No matter what I seem to do- this device will NOT pair with my Apple devices.
I’ve tried pairing with iPhone 11 Pro, iPhone 11, iPhone X, iPad Air 2, iPad Air (latest 2020)
Tried completely disabling the 5Ghz band on my router to only allow 2.4Ghz connections, nothing.
I’m a network administrator, so I’m pretty versed in what should and should not happen and how to troubleshoot. Very poor implementation. Ultimately disappointed in this product and the lack of customer support.Bionic Sloth
Impossible to connect app to XFi with iOS
Will not work on iOS with xfinity xfi since their router forces merged 2.4/5 g with same network name and there is no way to select 2.4 with iOS (at least not jail broken anyway)
Have to use any old android device laying around, install WiFi analyzer by far proc, forget the WiFi through settings menu, connect by selecting one or two of the 1-6 channels on the AP list in WiFi analyzer, then pair the Android with it.
After that, you want to go to your main settings again and forget your network and reconnect.
Finally set up. Despite that, YOU MUST STILL THEN HIT THE SLIDE BUTTON TO SELECT BLUETOOTH CONTROL IN THE APP IT WILL NOT WORK WITH A MERGED 2.4g/5g WiFi.
The temperature gauge does not work with iOS the wheel doesn’t select a temperature. So I guess I’ll just use the android for it.Vinautomatic
They need to rework this app
My unit works great however the only way to hook up to Alexa is through this stupid app. No remote. No other way. I can only control my unit from its LeD screen on top. No remote. The app or unit will not connect to my Bluetooth or WiFi. I have used several different phones and still nothing. Pairing timed out. It’s quite annoying. When I call the company the phone just rings.ashbrooke3
