Truly a local pharmacy
I love the convenience but also that it still feels like a local pharmacy. If I have questions I just send a chat message through the app, and get a response within minutes if it’s during business hours. For example, I’ll be traveling soon and didn’t know whether to ask my provider or CaryRx to have a regular prescription transferred to an out-of-state pharmacy, and I got a prompt and helpful response from a member of the team. TLDR: benefits of a local business with good customer service.
The only thing I would change is that I wish I could complete the entire order, payment, and delivery scheduling process in one step instead of having to let the order go through/get approved first. This is minor and doesn’t affect my review because 1) it may not be possible for a pharmacy to operate how I’m suggesting and 2) customer experience is still way better than any chain/retail pharmacy I’ve used.
The only thing I would change is that I wish I could complete the entire order, payment, and delivery scheduling process in one step instead of having to let the order go through/get approved first. This is minor and doesn’t affect my review because 1) it may not be possible for a pharmacy to operate how I’m suggesting and 2) customer experience is still way better than any chain/retail pharmacy I’ve used.
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Stress free & great pharmacists
I’ve used CaryRX for a few years and it is such a refreshing experience compared to in-store pharmacies. When I need to chat with the pharmacists they are quick, helpful, and patient. It is a 180 degree difference than dealing with the stressed out/angry pharmacists at CVS,etc. The app is easy to use and reliable.
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Love CaryRx!
Absolutely love this pharmacy. My doctor suggested using them when I mentioned how much work it was to get my prescriptions after my local CVS closed. But there are a few things I wish this app had: a way to archive prescriptions I no longer fill (so I don’t have to comb through looking for ones to fill), a way to set auto-refill, and a way to get texted refill reminders. But I deal with these relatively minor inconveniences to no longer traipse over to the kinda-close-but-kinda-far pharmacy one neighborhood over.
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Fantastic company and service
Cannot recommend this company and service enough. Two thumbs up.
Can’t Login…
Account has been locked for over a day, guess they have a different version of “5 minutes” than I do.
Great service
Love this app true game changer better than the other similar services love the pharmacy chat
There’s no reason…
for you to go to a regular pharmacy. Received my order quickly and in beautiful packaging. We order everything online these days. Why not prescription medication?
My favorite feature is being able to instantly message the pharmacists.
I can’t find anything wrong with this service. It’s so convenient.
My favorite feature is being able to instantly message the pharmacists.
I can’t find anything wrong with this service. It’s so convenient.
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The best, bar none!
I started using CaryRx during the pandemic so I didn’t have to go out and risk catching the virus. I was a little skeptical at first-I’d had a rough go with virtual Walgreens and virtual CVS. Now however, even after the pandemic ends, I plan to still use CaryRx for all my prescriptions. Why? Their customer service is absolutely unbeatable. I never feel like I’m talking to a machine-I can always tell it’s a real person on the other end of the app. When I had an issue with the amount of pills in one of my medicines, they figured out what the problem was for me and advised me on how I could get it fixed! And most wonderfully, it’s free! I don’t understand how they do it, but I’m so grateful they do! I have recommended them to all my family and friends. Like someone else said, I’m definitely a Cary Convert!
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Amazing Service
Cary Rx is amazing! My mom and I use the service. They reply quickly to messages in the app and delivery prescriptions (to your house!!) in the same or next day!! This pharmacy is a game changer. I love it.
Reliable, Convenient
I’ve been a customer for several months and am very satisfied with CaryRX. Excellent customer service. Very responsive. The convenience is unbeatable. They use Postmates to get your prescription to you. I can’t imagine going back to a traditional pharmacy.
