Impossible to verify driving licence via app
1. The required selfie of applicant holding a driving licence does not work as the image of a selfie is mirrored and cannot match up the dotted lines profile that’s required
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2. Deleting the account does not function as the first attempt to delete the account is met with a pop-up that says “the user has a pending deletion request” This means trying to cancel within 14 days can only be done via a phone number that no one answers.
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2. Deleting the account does not function as the first attempt to delete the account is met with a pop-up that says “the user has a pending deletion request” This means trying to cancel within 14 days can only be done via a phone number that no one answers.
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Customer support can ghost you
Since this company is completely operating remotely there’s no one who will ensure that the condition of the car you returned is acceptable to them or the designated CC parking bay is not occupied. So, it’s all customers responsibility. They operate in a way where they put customers at a very high financial risk. Imagine if you have returned your car and didn’t take pictures, and someone wrecked it, they will come after you saying you did it and it’s the same with parking and any other potential issue. If you parked in the wrong bay because the designated one is occupied, whether it’s 2am in the night, you gotta inform them. If they will get a parking ticket, there is literally no one from Co- wheels who is ensuring that car is parked correctly or returned in the good condition.
When you seek explanation, they will ghost you but mind it they won’t forget to charge £5 every month from your account, despite you categorically told them to cancel your membership.
You pay more to traditional car rental companies but there is a peace of mind. Infact Turo is much better for a long term hire.
Thank you.
When you seek explanation, they will ghost you but mind it they won’t forget to charge £5 every month from your account, despite you categorically told them to cancel your membership.
You pay more to traditional car rental companies but there is a peace of mind. Infact Turo is much better for a long term hire.
Thank you.
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Rate
Could be a lot cheaper the longer you take out