Available offline? Really?
I downloaded this because it said on the website that you could download your book and use it offline. I tried using it,but I would get logged off and if wasn’t on WiFi couldn’t get back in to use the app. I contacted support and went back and forth for 2 weeks only to be told, “Yes, that’s how it works, you have to log in while online and stay logged in when you go offline, then you’ll continue to have access.” that doesn’t sound like the definition of available offline. Also, since I get logged off without notice, it becomes a crapshoot of whether I’ll be able to use the app.
Don’t publicize this as an offline app, if you need WiFi to make it work. I did test out the offline workflow they proposed and it will allow you to see some of the content, but every other page has an error “No internet connection. Reconnect to load content.”
I expect better from McGraw Hill.
Don’t publicize this as an offline app, if you need WiFi to make it work. I did test out the offline workflow they proposed and it will allow you to see some of the content, but every other page has an error “No internet connection. Reconnect to load content.”
I expect better from McGraw Hill.
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Bare minimum
As a reader app, it would be great to have more accessible options. (Ie. changing the reading scroll/swipe/tap option, changing the brightness mode for safer eye health, getting rid of the lag/pause after swiping)
At the moment, its doing the bare minimum. For the amount of money being spent on textbooks, the quality is not matching the price.
At the moment, its doing the bare minimum. For the amount of money being spent on textbooks, the quality is not matching the price.
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Terrible app, better on computer
On mobile there is a lot of issues. The read aloud function is overall terrible, skips over things, describes photos then skips the actual description under the photo, skips around the page. Sometimes the sections of the book does not work IN THE APP (leaving a blank screen and then skipping to the next section). I contacted customer support and they spent over an hour on it with me saying that it was my device and to trouble shoot it with them. (It wasn’t, and later they admitted it was a problem, and to use a different web browser instead of safari or the actual app.)
Overall that does not give me a good impression. The fact they can not even manage the app well, but expect 55$ for a single electronic book is insane.
I was hoping to use this while commuting to school and work, but was sadly mistaken after using it once on a textbook and it decided to skip around the whole page, the reading finishing it less than 5-10 minutes which should have taken around 20-25.
It works well if you can babysit it and do small sections of text, but overall not impressed.
— however, on computer it works great, rarely any bugs, only complaints is the terrible voice they have for the read aloud function and the inability to copy text and paste it for reference in the class.
Overall that does not give me a good impression. The fact they can not even manage the app well, but expect 55$ for a single electronic book is insane.
I was hoping to use this while commuting to school and work, but was sadly mistaken after using it once on a textbook and it decided to skip around the whole page, the reading finishing it less than 5-10 minutes which should have taken around 20-25.
It works well if you can babysit it and do small sections of text, but overall not impressed.
— however, on computer it works great, rarely any bugs, only complaints is the terrible voice they have for the read aloud function and the inability to copy text and paste it for reference in the class.
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Dysfunctional & not user friendly
I have tried using this for several semesters and not once have I been able to get access to the supposed text book I have online access through my school despite everytime I sign in through my phones web browser its constantly advertising this useless garbage app which ironically not only is a pain to sign into or access, but every semester I go to look for the textbook that is supposedly not only supported through the app but “supposed” to be listed under the available textbooks, never have I discovered or found said textbook. Just overall a garbage app that does not provide what it advertises.
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Really bad for iPad
Can't highlight well, very in efficient, would not use unless there was agun held to my grandmother's head
Audio Function - Life Saver
Work full-time and go to school full-time, so it’s hard to find time to read/study. This app is a life saver as I’m able to use the audio function between apps, and have this play on the commute in my car. This helps me review/study and get information from text without stressing my eyes. The app also has a great ebook function where it can be downloaded to retrieve during offline mode. I really appreciate this app.
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Can’t delete highlights
The app don’t have support of deleting highlights
Response from developer
We are sorry you have experienced this problem. We would like to use your feedback to make the app experience better. Please contact our support team at https://www.mheducation.com/support.html so we can gather more details to better troubleshoot the issue. Thanks!
Audio playback
The app is nice to not have to rely on my computer. The audio playback would be nice so I can play the textbook like I’m listening to a podcast. However, it is way to difficult to keep playing. It pauses every time you accidentally touch the screen. It’s like they demand you follow alone. I can hardly put my phone in my pocket. We should be able to lock our screens and have the option to keep playing. Please fix this feature.
*Thanks for the response. Glad to know you’re working on it. These things take time. I’ve updated the stars.
*Thanks for the response. Glad to know you’re working on it. These things take time. I’ve updated the stars.
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Response from developer
Thank you for feedback. We are currently working on updates to the Read Aloud feature. Please contact our customer support team at https://www.mheducation.com/support.html if you have further concerns.
Cant delete hyperlink highlights
Hi im having trouble removing highlights on hyperlinks. If there’s an erasing tool it would be quite helpul, thanks
Poorly designed, overpriced
So badly designed, needs dark mode, too expensive. ADD PAGE NUMBERS TO THE TABLE OF CONTENTS !!!
Response from developer
We are sorry you have experienced this problem. We would like to use your feedback to make the app experience better. Please contact our support team at https://www.mheducation.com/support.html so we can gather more details to better troubleshoot the issue. Thanks!
