Web2gl error on iOS start
New app does not show a map, just a white screen with a web2gl error (no support for rendering) in the middle of it. Since IOS 17 and unrelated to connection type. Reinstall has no effect.
Great service
This app is very clever and works really well. Quick to recognise you at charging station lets you know progress on your ph when you are having a coffee waiting. It’s a delight to use.
on OS 15.2.1 latest update doesn’t work??? !!!
after update it does shows just white screen…
New app
The new app is fantastic, great work team
‘Directions’ button should open Apple Maps
Nice update, but the app should have an option to open Apple Maps as the default when you select the ‘Directions’ button, not just Google Maps. On iOS, Apple Maps is becoming preferred and vastly superior to Google Maps experience for navigation.
Works well
We hired an EV in NZ and used this app across the north island. Worked well. Suggestion for the developers- the Report Queue function should notify the person who is using the charger that someone is waiting. We would have come back to the car earlier if we had known someone was waiting
Easy for tourists
We hired an EV and were a bit worried about how we would charge it. The app was easy to download and unlike other nz ev charging apps it happily accepted my uk details and debit card. We were able to find and use charging points across the north island without needing a fob - the app was easy to use and payments and alerts worked well. Only one tiny grove is that there can be a delay in refreshing data but it’s not a big enough issue to change my scoring.
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Very inaccurate
Had to spend an unscheduled night in Kawerau on motel slow-charge as the faulty charger was showing as all good in the app. Help line was not helpful - told us we should check the website which is why you have a phone app I would have thought. An expensive and lengthy drive.
No problems, easy to use
No problems and easy to use. Using fob to activate chargers. Use app to find chargers and checking status. Need more chargers across South Island.
Unreliable chargers and bad service
No help when the charger wouldn’t start and it took the customer service 10 minutes to help get it going while we stood in the freezing winter rain, and then it failed after 13 minutes of charging so we had to race back to the car, but the charger was locked in our port and wouldn’t remove, and customer service couldn’t release it by rebooting, and the emergency stop button didn’t release it, and so we had to keep standing in the driving rain while we found out where our car’s emergency release cord was. And then they refused when we politely requested that they credit back the $7.91 charge because due to their shoddy machine we were freezing and wet and the experience added a bunch of stress and time to our journey. Don’t recommend.
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