Fabulous.
Blows away the find my friends app built in iOS. Superior location accuracy, and far more functionality. Ease of use is excellent. Love everything about this. Works like a charm. Outstanding!!
Update: Location accuracy has been even better since this last update. Sprint is killing the competition where family safety apps are concerned.
Update: Location accuracy has been even better since this last update. Sprint is killing the competition where family safety apps are concerned.
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Same price but 1 major feature removed
I was super interested in this app when it was explained to me at the sprint store. Especially because this is my child’s first cell phone and I wanted to take precautions that they are using it appropriately. So the parental controls of website, app, and phone restrictions were perfect. Until 1 month after having the app the feature of phone/text restrictions were removed from the app but the website and sprint still used that as a selling feature of the app. Please restore that feature!!! It was such a great part of the app, to have the ability to restrict phone numbers ( ie political robo calls or 800 numbers) from calling by 10 year old child’s phone . Please update and include that back into the app!!!
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Response from developer
We apologize for any issue you might be having! Could you send details of what you are experiencing to our customer support at Safe&Found@sprint.com? We'll get you up and running.
Junk
If you want to waste countless hours or your time trying to make this finicky app work over and over and over like a recurring bad dream, then by all means, get his app. Better yet, pay to watch your time slip away as you repeatedly try to reset everything every two days. This app will work intermittently about 20% of the time. Which means, of course, that it does not work at all. Trust me when I recommend that you stay far away from this horrible excuse for a parental control app. There are much betters apps that actually work. I cannot say enough bad about this app. It is totally unreliable, and it lacks many features even if the features it is supposed to have did work properly 100% of the time. One of the worst services I have ever paid for.
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Response from developer
Hi, thank you for sharing this with us. Please contact us at Safe&Found@sprint.com for assistance with this issue.
City would be helpful
Hi I use to help Keep up with my husband who drives long distance. The previous app allowed a satellite view and also the state.
It currently just gives the street. Then I have to search the address. Sometimes it’s hard to get in touch with him and knowing where he is and being able to locate gives my family security that he’s ok. I will say that the call now feature is great. I was becoming worried about him last week and I sent out the signal and he called me back. He had pulled over taking a break and didn’t hear the phones’ usual ring tone.
It currently just gives the street. Then I have to search the address. Sometimes it’s hard to get in touch with him and knowing where he is and being able to locate gives my family security that he’s ok. I will say that the call now feature is great. I was becoming worried about him last week and I sent out the signal and he called me back. He had pulled over taking a break and didn’t hear the phones’ usual ring tone.
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Neat
Nice app for someone who constantly loses their keys. I am happy that the coolpad tracker uses 3G rather than just Bluetooth and WiFi. The only thing I wish the app did better was display the actual battery level of the tracker instead of just a battery bar. Also I wish I could turn off update intervals for it so it would potentially save more battery.
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Great app so far but....
Great app so far but I have two phone # set as the child setting & they are getting notifications when the other leaves & enters a safety area. I disable the push notification option & press save but when I go back to edit their profiles it is turned back on. The children are complaining about receiving the constant notifications on their devices. If this is fixed the app gets 5 stars.
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Fail
Fail and Bad because to start with, I spent hours and hours trying to connect family member’s phones and they cannot be located. I’ve tried everything.
The only thing that works how it is supposed to be is the tracker. $2.50 for the tracker device. $5.00 for service fee which is all fine and I agreed to it. But, there’s a hidden fee (deceitful) for the use of the App of $6.99 a month every month (first month is Free to fool you). $6.99 a year is probably fine but $6.99 month for the App is too much, plus I was not informed when I commit and signed up for the other charges. They didn’t disclose about the App charges. Deceitful.
The only thing that works how it is supposed to be is the tracker. $2.50 for the tracker device. $5.00 for service fee which is all fine and I agreed to it. But, there’s a hidden fee (deceitful) for the use of the App of $6.99 a month every month (first month is Free to fool you). $6.99 a year is probably fine but $6.99 month for the App is too much, plus I was not informed when I commit and signed up for the other charges. They didn’t disclose about the App charges. Deceitful.
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Wish it were 5 Stars!
The restrictions work great with the apps and everything else. It does not work for blocking text or calls that are not on the whitelist. We pay the monthly rate for half of the services this thing provides!!! What about the other half that’s very important to my child’s safety and our security?!
Lol do I need assistance?! No, how about fix the app to do what it’s supposed to do. We pay a monthly fee for an app that only does half of the job.
Lol do I need assistance?! No, how about fix the app to do what it’s supposed to do. We pay a monthly fee for an app that only does half of the job.
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Second day
I put this app on our phones yesterday. Today my daughter lost her phone at the mall. We used the app to successfully track down her phone. Happy to say we found the phone safe and sound !!!! It was able to pinpoint the exact location of her phone. Couldn’t be happier as she’s only had the phone 2 days
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Great app
Great app!! Definitely tracks my children’s phone and I can shut their apps remotely from my phone. But I wish there was settings on this app that allows you to set time limits and bedtime so apps automatically turn off if they go over their usage time & when it’s bedtime. It would make things a lot easier especially if I am not physically with them to track their usage. Plus it would be awesome if this app was offered for free for sprint users instead of being having a charge every month.
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Response from developer
Hi, thank you for sharing your feedback! The parental controls feature allows you to restrict phone usage during specific times and when certain apps can be used. If you have any other ideas on how we can make the app better, let us know at Safe&Found@sprint.com.
