Leave a Review VPN Service by VeePN
A VPN that actually works!
Not bad! I really didn’t expect this to work BUT IT DOES! Makes it much easier to unblock websites, plus it has a good-looking interface. Overall, this VPN is somewhat cheaper than many others but comes with just all the features you’d expect. It also has an ad blocker and normal speeds, which is also rare. For those looking for a VPN app with good value for money, this one is probably the best choice. Definitely worth a try, thanks!Show lessCaution… Unauthorized charges. Use alternative.
I strongly advise caution before subscribing to Veepn. Despite multiple attempts to cancel my subscription, I continued to face unauthorized charges. My efforts to resolve these issues directly with Veepn’s support were met with confirmation only after extensive and repeated communications, suggesting a systemic issue with their cancellation process.
This experience feels deceptive and borders on scam-like behavior, especially considering other users have reported similar experiences. It appears that the cancellation process is intentionally complicated, potentially to discourage users from discontinuing the service.
I have formally reported this issue to Apple, my bank, and consumer protection agencies to investigate the matter further. Prospective users should be wary of engaging with a service that seems to prioritize trapping users in billing cycles over providing transparent customer service.
Please exercise caution and consider other more reputable services.Show lessDeveloper Response
Hi, We’re sorry to hear about the experience you've had with our service, and we take your concerns very seriously. Please know that we strive to provide transparent and straightforward customer service, and we're committed to resolving any issues related to billing and cancellations. It’s troubling to hear that your cancellation process was difficult and led to unauthorized charges. We’d like to investigate this matter thoroughly and ensure that your concerns are addressed. Please reach out to us directly at support@veepn.com, and mention 'App Store Review' in the subject, so we can prioritize your case and work toward a resolution. We sincerely apologize for any frustration caused and appreciate your feedback as it helps us improve our services. Sincerely, Nikolas Customer Support TeamRidiculously Buggy
I’ve been using this VPN for over 4 months now and it’s great for VPN purposes, but refuses to work as an app 80% of the time. At least 4 times a week I’ll try to open the app and it just immediately crashes. All the way until the point of uninstalling and reinstalling the app. It always takes literal minutes for the VPN to actually connect. I get randomly signed out of my account at least 3 times a week.Show lessDeveloper Response
Hi! Thank you for sharing your experience with us. We're glad to hear that the VPN aspect has been working well for you, but we're truly sorry about the issues you've encountered with the app's stability and performance. This is definitely not the experience we aim to provide. Please reach out to us at support@veepn.com, and mention 'App Store Review' in the subject so we can investigate these issues and help resolve them for you. Sincerely, Nikolas Customer Support Team